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Acrisure

IBA Account Specialist

Acrisure, Raleigh, North Carolina, United States

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Acrisure Re is a global reinsurance broker with a reputation for placing reinsurance programs covering complex and technical books of business, at the best available market terms. We are an integrated team of insurance and reinsurance specialists who bring together vast experience and expertise gained from working in markets and sectors across the world. By fostering a team mentality, both internally and with our clients, we develop a thorough understanding of our clients' situations and markets, creating unique opportunities for innovative and ingenious solutions that add value and get positive results.

Position Overview The IBA Account Specialist will work alongside the current IBA Team to achieve the timely and accurate collection, processing and onward payment of settlements to all Trading Partners as well as support the VP, Internal Operations with any ad‑hoc projects. You will carry out day‑to‑day operations within your own area of responsibility as allocated by the VP, Internal Operations; primarily responsible for collection allocation and monitoring of aged debt, funding, unallocated cash, however the role will be called upon to assist with project work as a member of a team. You will provide accurate and timely management reports as requested to the Management Team on a regular and ad‑hoc basis. This role involves strategic oversight of financial operations, development of business strategies, and close collaboration with the SVP of Internal Operations on various projects. Additionally, you will spearhead project initiatives, mentor team members, and provide comprehensive management reports to the leadership team.

Essential Duties And Responsibilities

Responsible for the collecting of premiums and claims to ensure that uncollected brokerage and or outstanding debt is in line with agreed company procedures

Assist with the IBA Team to clear any unmatched cash as per agreed company procedures

Prevent funding from occurring, but where inevitable, assist the IBA team to clear funded balances as per agreed company procedures

Settle any balances due, as and when required, within settlement dates and within agreed SLA

Render any required statements as agreed with Trading Partner within agreed timeframe as per agreed company procedure

Assist IBA Team and Account Handlers with outstanding finance queries

Raise any queries with the relevant Account Handler in a timely manner

Provide support to the IBA Team as and when required

Perform a review of your IBA credit control accounts with the required Management Team on an agreed timely basis

Lead and manage projects, driving change initiatives to enhance operational efficiency

Provide training and mentorship to peers and new hires, fostering a culture of continuous learning and development

Address complex accounting issues and work disciplines independently guiding the team from problem identification to resolution

Ensure the preparation and reconciliation of IBA accounts is conducted on a timely and accurate basis as per the agreed Service Level Agreement (SLA)

Work closely with the IBA Team to perform credit control procedures as per the agreed SLA

Ensure all outstanding accounts are chased appropriately and timely according to agreed SLA

Ensure receipt of funds are reconciled within agreed timeframes

Ensure disbursements are reconciled within agreed timeframes

Check and agree daily IBA reports generated from Open Twins to ensure that unmatched cash, funding and held funds are identified and worked on

Work closely with the IBA Team in UK and North America and ensure good communication links

Escalate issues to VP, Internal Operations where necessary for resolution or direction in line with set policies and procedures

Deliver exceptional service to Trading Partners and internal stakeholders, upholding the company's professional standards

Provide assistance in other areas of the Company's business as may be required by VP, Internal Operations

Competencies

Exceptional communication, both written and verbal with close attention to detail

Be able to demonstrate drive and self‑motivation to achieve results with a general willingness to be flexible in work habits and assigned tasks

Supports and encourages change and adapts positively to changing priorities and work demands

Able to work under pressure during stressful conditions

Proven capability to lead projects, manage teams, and drive organizational change effectively

Superior problem‑solving skills demonstrating knowledge of impact to all areas of the business

Ability to learn and share knowledge

Ability to identify, recognize and escalate critical issues for resolution

Advanced knowledge of Microsoft Office Suite. (Word, Outlook, Excel)

Be able to deliver information with integrity

Provides opinions on key business/function decisions

Education And/or Experience

Minimum 5 years of experience in the accounting field

Experience in the insurance or reinsurance business

College or University degree in Business, Accounting, Finance, or a related field

Microsoft suite including excel

Demonstrated experience in strategic financial management and team leadership a plus

Accounting or Insurance designation a plus

What's in it for you?

Competitive salary

Pension

Holiday

Private medical care

About Us Acrisure is an integrated team of insurance and reinsurance specialists who bring together vast experience and expertise gained from working in markets and sectors across the world. We develop a thorough understanding of our clients' situations and markets and create unique opportunities for innovative and ingenious solutions that deliver signature value. Acrisure London Wholesale capabilities cover all aspects of placement facilitation, namely open market, delegated authorities, MGAs and facultative reinsurance. Acrisure Re and Acrisure London Wholesale are an Agency Partner of Acrisure LLC, providing high quality insurance and risk management services and solutions. Acrisure has grown at a rapid rate in recent years and is now one of the 10 largest insurance brokers in the world, with ambitious plans to continue growing at an accelerated and unprecedented pace. Beyond growth, Acrisure's dedication to its highly unique business model, ownership structure and entrepreneurial culture, has put us on the envious path of being the largest, most successful privately held insurance brokerage in the industry.

Our Ethos Acrisure prides itself in achieving greatness through its people. We are a flat structure organization that sees the person behind the position. It's up to you to shape your career but we provide you with every tool that we can to help you get there. We believe teams and solutions are made stronger through different perspectives, which is why we’re committed to a culture of equality, diversity and inclusion. At Acrisure we are committed to developing our people as we believe that investing in our employees is critical not only for their individual success but the success of the organization. Through The Acrisure Academy (our learning system) we offer a variety of tailored courses and learning programs to enhance your skills and foster a culture of innovation. Additionally, we also offer ongoing professional development resources, coaching, and mentoring … by growing our people, we grow our business!

We are not partnering with agencies on any roles unless specified by the Talent Acquisition Team. Please do not send any unsolicited emails or InMail's with resumes/CV's as they will not be accepted or credited.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Accounting/Auditing and Finance

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