MicroVentures
Join to apply for the
Investor Relations Manager
role at
MicroVentures
MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Finance and Customer Service
Industry: Venture Capital and Private Equity Principals and Financial Services
Leadership and Team Management
Supervise, manage, and expand the Investor Relations team
Oversee the training and development of staff to ensure high customer service standard
Manage a distributed team effectively, ensuring coverage across various time zone
Investor Engagement & Support Strategy
Act as the primary liaison to the investor base
Deepen existing investor relationships and onboard new ones
Assist with onboarding new investors and manage client communication related to KYC, fundings, and distribution
Drive key metrics in revenue growth and new business development
Operational Excellence
Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations
Manage client communications through various channels including chat, email, phone, and queues
Ensure the team meets internal and external goals and metrics
Maintain awareness of client money flows and related regulations
Qualifications
2-5 years of experience in managing a customer service team
Experience in the Financial Services industry, particularly in venture capital or private equity
Strong project management skills and ability to meet critical deadlines
Expertise in financial instruments, with a focus on private placements, venture capital, and private equity
Excellent communication skills (written and oral) and the ability to work effectively in a team environment
Experience with remote team management
Strong communication, organizational and project management skills
Hold the following Securities licenses. Series 7, Series 6, 3 or 65. Hold or be willing to obtain a Series 24.
Candidates must reside in or be willing to relocate to Austin, TX
Highlights of MicroVentures
401K Match (100% match on the first 5% and 50% on the next 5%)
Annual discretionary bonus
MicroVentures covers the base plan for Medical, Dental and Disability insurance
3 Weeks paid time off + holidays
4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
Hybrid work environment in Austin TX
$100 monthly technology stipend (phone and internet)
#J-18808-Ljbffr
Investor Relations Manager
role at
MicroVentures
MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Finance and Customer Service
Industry: Venture Capital and Private Equity Principals and Financial Services
Leadership and Team Management
Supervise, manage, and expand the Investor Relations team
Oversee the training and development of staff to ensure high customer service standard
Manage a distributed team effectively, ensuring coverage across various time zone
Investor Engagement & Support Strategy
Act as the primary liaison to the investor base
Deepen existing investor relationships and onboard new ones
Assist with onboarding new investors and manage client communication related to KYC, fundings, and distribution
Drive key metrics in revenue growth and new business development
Operational Excellence
Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations
Manage client communications through various channels including chat, email, phone, and queues
Ensure the team meets internal and external goals and metrics
Maintain awareness of client money flows and related regulations
Qualifications
2-5 years of experience in managing a customer service team
Experience in the Financial Services industry, particularly in venture capital or private equity
Strong project management skills and ability to meet critical deadlines
Expertise in financial instruments, with a focus on private placements, venture capital, and private equity
Excellent communication skills (written and oral) and the ability to work effectively in a team environment
Experience with remote team management
Strong communication, organizational and project management skills
Hold the following Securities licenses. Series 7, Series 6, 3 or 65. Hold or be willing to obtain a Series 24.
Candidates must reside in or be willing to relocate to Austin, TX
Highlights of MicroVentures
401K Match (100% match on the first 5% and 50% on the next 5%)
Annual discretionary bonus
MicroVentures covers the base plan for Medical, Dental and Disability insurance
3 Weeks paid time off + holidays
4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
Hybrid work environment in Austin TX
$100 monthly technology stipend (phone and internet)
#J-18808-Ljbffr