Erie Insurance Group
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Liability Adjuster
role at
Erie Insurance Group
Division or Field Office: Richmond Branch Office
Department of Position: Claims Department
Work From: Remote
Salary Range: $55,261.00 - $88,274.00 *
* salary range is for this level and may vary based on actual level of role hired for
This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full‑time employees are vested after five years of service.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company‑paid basic life insurance; short‑ and long‑term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well‑being programs; paid volunteer hours for service to your community; and dollar‑for‑dollar matching of your charitable gifts each year.
Position Summary Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims. This is a remote work from home position anywhere in the state of VA. The ideal candidate will live in close proximity to the Richmond Branch Office.
Duties and Responsibilities
Conduct investigations, evaluate and make recommendations regarding coverage and liability.
Set and maintain reserves. Obtain documents to establish the value of claims and negotiate settlement or decline claim.
Document files and submit final report.
Identify subrogation opportunities and initiate appropriate action.
Negotiate with all parties, or their representatives, within designated authority.
Complete required training.
Train and mentor.
Travel for training may be required.
Capabilities
Values Diversity
Nimble Learning
Self‑Development
Collaborates
Customer Focus
Cultivates Innovation
Information Management Skills
Instills Trust
Optimizes Work Processes (IC)
Job‑Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required.
Equivalent educational experience will be considered.
Associate's or Bachelor's degree, preferred.
Designations and/or Licenses
Appropriate license as required by state.
Physical Requirements
Lifting/Moving 0–20 lbs; Occasional (Lifting/Moving 20–50 lbs; Occasional)
Ability to move over 50 lbs using lifting aide equipment; Occasional
Pushing/Pulling/moving objects, equipment with wheels; Occasional
Climbing/accessing heights; Rarely
Driving; Occasional
Manual Keying/Data Entry/inputting information/computer use; Frequent (50–80%)
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Liability Adjuster
role at
Erie Insurance Group
Division or Field Office: Richmond Branch Office
Department of Position: Claims Department
Work From: Remote
Salary Range: $55,261.00 - $88,274.00 *
* salary range is for this level and may vary based on actual level of role hired for
This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full‑time employees are vested after five years of service.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company‑paid basic life insurance; short‑ and long‑term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well‑being programs; paid volunteer hours for service to your community; and dollar‑for‑dollar matching of your charitable gifts each year.
Position Summary Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims. This is a remote work from home position anywhere in the state of VA. The ideal candidate will live in close proximity to the Richmond Branch Office.
Duties and Responsibilities
Conduct investigations, evaluate and make recommendations regarding coverage and liability.
Set and maintain reserves. Obtain documents to establish the value of claims and negotiate settlement or decline claim.
Document files and submit final report.
Identify subrogation opportunities and initiate appropriate action.
Negotiate with all parties, or their representatives, within designated authority.
Complete required training.
Train and mentor.
Travel for training may be required.
Capabilities
Values Diversity
Nimble Learning
Self‑Development
Collaborates
Customer Focus
Cultivates Innovation
Information Management Skills
Instills Trust
Optimizes Work Processes (IC)
Job‑Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required.
Equivalent educational experience will be considered.
Associate's or Bachelor's degree, preferred.
Designations and/or Licenses
Appropriate license as required by state.
Physical Requirements
Lifting/Moving 0–20 lbs; Occasional (Lifting/Moving 20–50 lbs; Occasional)
Ability to move over 50 lbs using lifting aide equipment; Occasional
Pushing/Pulling/moving objects, equipment with wheels; Occasional
Climbing/accessing heights; Rarely
Driving; Occasional
Manual Keying/Data Entry/inputting information/computer use; Frequent (50–80%)
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