westgate resorts
Company Description
Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world‑famous theme parks and attractions. Enjoy the excitement and surroundings of our world‑class resort, featuring award‑winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description *Must live within a commutable distance to Orlando, FL.
The Assistant Property Manager will support a residential community under the Westgate portfolio. This role provides on‑site operational, leasing, and administrative support as needed, ensuring consistent service, smooth operations, and high resident satisfaction. The Assistant Property Manager will act as part of the community’s management team—stepping in during staffing shortages, lease‑ups, high‑volume periods, or special projects.
Leasing & Resident Relations
Assist with leasing efforts including tours, phone, emails, application processing, and move‑in coordination
Provide excellent customer service to prospects and residents across all assigned communities
Ensure all leasing presentations and follow‑ups align with Westgate brand standards
Support renewal efforts by preparing renewal notices and communicating rent adjustments
Help maintain high occupancy and retention rates throughout the portfolio
Operations & Administration
Provide coverage during vacancies, vacations, or high‑volume periods
Support Property Managers with daily operations such as reporting, and inventory control
Assist with implementation of new operational procedures, software systems, or leasing strategies
Maintain compliance with policies, fair housing guidelines, and local regulations
Ensure office readiness, cleanliness, and organization at all locations
Financial & Record Keeping
Process rental payments, ledger adjustments, and deposits through Yardi/RentCafe
Support month‑end reporting and invoice processing as directed
Help track delinquency, send notices, and support follow‑up on outstanding balances
Maintenance Coordination
Enter, track, and follow up on maintenance requests in Yardi and HotSOS when applicable
Assist with unit inspections, turn schedules, and coordination between general resort managers and maintenance teams
Support oversight of on‑site vendors and contractors when needed
Qualifications
1–2 years of experience in property management, leasing, or hospitality required
Strong understanding of leasing best practices and resident relations
Experience with Yardi, RentCafe, or similar property management software preferred
Ability to independently prioritize tasks and work efficiently across multiple locations
Strong communication, professionalism, and customer service orientation
Must demonstrate integrity, reliability, and proactive problem‑solving
Ability to adapt quickly to new environments and varying community needs
Valid driver’s license and reliable transportation required
Ability to work weekends
Key Competencies
Flexibility & Adaptability: Thrives in changing environments and new assignments
Attention to Detail: Maintains accurate records and consistent documentation
Team Collaboration: Partners effectively with multiple property managers and teams
Proactive Thinking: Anticipates community needs before issues arise
Professionalism: Represents Westgate brand values across all communities
Education & Certifications
HS diploma or GED required
Associates or Bachelors degree preferred, not required
Real Estate license and/or CAM certification preferred, not required
Skills/Knowledge
Must have excellent communication skills (written and oral)
Bi‑lingual is preferred, not required
Proficient in Microsoft Office (Excel, Word, Outlook)
High attention to detail
Ability to complete complex assignments independently
Ability to manage time and prioritize competing deadlines
Reliable and trustworthy
A positive “can do” attitude and ability to be a team player
Additional Information
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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Job Description *Must live within a commutable distance to Orlando, FL.
The Assistant Property Manager will support a residential community under the Westgate portfolio. This role provides on‑site operational, leasing, and administrative support as needed, ensuring consistent service, smooth operations, and high resident satisfaction. The Assistant Property Manager will act as part of the community’s management team—stepping in during staffing shortages, lease‑ups, high‑volume periods, or special projects.
Leasing & Resident Relations
Assist with leasing efforts including tours, phone, emails, application processing, and move‑in coordination
Provide excellent customer service to prospects and residents across all assigned communities
Ensure all leasing presentations and follow‑ups align with Westgate brand standards
Support renewal efforts by preparing renewal notices and communicating rent adjustments
Help maintain high occupancy and retention rates throughout the portfolio
Operations & Administration
Provide coverage during vacancies, vacations, or high‑volume periods
Support Property Managers with daily operations such as reporting, and inventory control
Assist with implementation of new operational procedures, software systems, or leasing strategies
Maintain compliance with policies, fair housing guidelines, and local regulations
Ensure office readiness, cleanliness, and organization at all locations
Financial & Record Keeping
Process rental payments, ledger adjustments, and deposits through Yardi/RentCafe
Support month‑end reporting and invoice processing as directed
Help track delinquency, send notices, and support follow‑up on outstanding balances
Maintenance Coordination
Enter, track, and follow up on maintenance requests in Yardi and HotSOS when applicable
Assist with unit inspections, turn schedules, and coordination between general resort managers and maintenance teams
Support oversight of on‑site vendors and contractors when needed
Qualifications
1–2 years of experience in property management, leasing, or hospitality required
Strong understanding of leasing best practices and resident relations
Experience with Yardi, RentCafe, or similar property management software preferred
Ability to independently prioritize tasks and work efficiently across multiple locations
Strong communication, professionalism, and customer service orientation
Must demonstrate integrity, reliability, and proactive problem‑solving
Ability to adapt quickly to new environments and varying community needs
Valid driver’s license and reliable transportation required
Ability to work weekends
Key Competencies
Flexibility & Adaptability: Thrives in changing environments and new assignments
Attention to Detail: Maintains accurate records and consistent documentation
Team Collaboration: Partners effectively with multiple property managers and teams
Proactive Thinking: Anticipates community needs before issues arise
Professionalism: Represents Westgate brand values across all communities
Education & Certifications
HS diploma or GED required
Associates or Bachelors degree preferred, not required
Real Estate license and/or CAM certification preferred, not required
Skills/Knowledge
Must have excellent communication skills (written and oral)
Bi‑lingual is preferred, not required
Proficient in Microsoft Office (Excel, Word, Outlook)
High attention to detail
Ability to complete complex assignments independently
Ability to manage time and prioritize competing deadlines
Reliable and trustworthy
A positive “can do” attitude and ability to be a team player
Additional Information
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr