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Cyrils Foods

Key Account Manager - Coffee Chain

Cyrils Foods, Florida, New York, United States

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Job Title Key Account Manager – Coffee Chain

Reports To President

Location Remote

Position Overview The Key Account Manager – Food Service (GPO) is responsible for developing, managing, and growing relationships with foodservice distributors, brokers, and operators. This role focuses on identifying new business opportunities, executing sales strategies, and driving growth through strong customer partnerships and account management.

Education & Experience Requirements

College diploma or equivalent; related experience and/or training may substitute for education

Minimum 5 years of experience in foodservice sales related to coffee chains

Existing relationships with large foodservice operators in Florida (preferred)

Key Responsibilities

Develop and maintain relationships with foodservice distributors, brokers, and operators

Prospect, qualify, and secure new large-volume customers

Identify opportunities for product placement and expanded distribution

Develop and manage a broker network to drive sales growth

Plan and execute sales strategies to meet or exceed company targets

Negotiate pricing, promotional activities, and customer agreements

Provide product training, demonstrations, and technical assistance

Travel to customer sites to build relationships and promote products

Attend trade shows, conferences, and industry events

Monitor industry trends, market conditions, and competitor activities

Maintain accurate records of all sales activities

Collaborate with marketing and product development teams to share field insights

Perform other duties as assigned

Must have Coffee Chain experience

Strong communication, negotiation, and presentation abilities

Proven success in relationship building and customer retention

Ability to work independently and collaboratively in a fast-paced environment

Strong organizational and time management skills

Detail-oriented with the ability to prioritize and multitask

Excellent problem-solving and troubleshooting skills

Working knowledge of food safety regulations

Proficiency in Google Suite (Gmail, Docs, Sheets, etc.)

Travel Requirements

30% travel required for customer visits, events, and trade shows

Approximately 70% inside / 30% outside

Combination of remote work and on-site visits to customers, distributors, and trade shows

Job Type: Full-time

Benefits include: Health insurance, Paid time off

Additional Information Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Management

Industries: Food and Beverage Manufacturing

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