SVP Worldwide
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Sr Account Manager - Mass Sales
role at
SVP Worldwide
Senior Account Manager Mass Department: North America Sales Reports To: Sr Director Mass Sales, North America FLSA Status: Exempt Location: Nashville, TN
SVP Worldwide - home to the iconic brands SINGER®, HUSQVARNA VIKING®, PFAFF®, and CREATIVATE - is the world’s largest consumer sewing machine company. For over 170 years, we’ve inspired makers everywhere, from seasoned sewists to first‑time creators. Headquartered in Nashville, TN, with offices in Milan, Mexico City, and Singapore and sales offices, R&D labs, manufacturing hubs, and distribution centers around the world — our reach is truly global. At SVP Worldwide, we live our values:
Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent.
We’re building a connected, inclusive, and customer‑first culture where passionate people can thrive. With an ever‑growing portfolio that includes sewing, embroidery & crafting machines, accessories, notions, garment care, and creative software, there’s never been a more exciting time to join our team. Ready to help shape the future of sewing and crafting? Explore your next career move with us today.
Position Summary The Senior Account Manager of Mass Sales will be responsible for developing, leading, and fostering a collaborative business partnership between SVP Worldwide and North America Mass customers across North America to deliver profitable growth against SVP Worldwide’s entire portfolio of iconic brands and accessories. This leader will execute the overall sales vision to maximize market share, including category growth, and track key measures and metrics to drive business results. This position requires an agile, strategic leader who can be hands‑on and lead the mass account business, collaborate cross‑functionally with multiple stakeholders and has a strength in financial acumen.
Responsibilities
Collaborate, develop and execute the strategic direction and vision of North America’s Mass business.
Collaborate, develop, and execute product and go‑to‑market strategies that deliver strategic and financial objectives with a win‑win mindset for both the company and customer.
Manage all aspects of the partnership through direct and cross‑functional teams, including tracking metrics, costs and business drivers to make quality business decisions.
Partner with Supply Chain to ensure timely and accurate fulfillment of product orders and ensure high level of customer satisfaction.
Analyze market and customer trends in collaboration with NA Marketing to influence innovation and SVP Worldwide’s brand positioning.
Collaborate with cross‑functional partners (Marketing, IT, Supply Chain, Customer Service, Finance and Legal) and external vendors, to optimize growth and profitability.
Forecast business opportunities and internal resources required to ensure continued growth and success.
Perform special assignments as needed.
Education and Experience
Bachelor's degree from an accredited university or college required, MBA preferred.
5+ years of relevant sales leadership experience in consumer goods and/or durable goods, supporting Mass Retailers and eCommerce channels.
3+ years of experience leading the Amazon business in North America (USA and Canada) with a track record of delivering sustainable and profitable growth.
Skills and Personal Qualifications
Strategic thinker with the ability to identify both short and long growth opportunities based on in‑depth understanding of both company and customer strategies.
Strong business acumen including expertise in financial practices, operations, and experience in long‑range, annual, product and financial planning.
Effectively influence decision makers to move to execution and provides proactive solutions against potential hurdles along the way.
Strong critical thinking skills and the ability to analyze, summarize, and effectively present data to executive senior leaders.
Experience working with cross‑functional teams.
Results driven, takes initiative, showcases resilience and is able to effectively work in a flexible, fast‑paced team environment.
Collaborative approach, builds trust quickly, demonstrates outstanding listening skills, builds strong customer relationships.
Ability to communicate complex ideas effectively – both verbally and in writing.
Benefits
Full benefits package; medical, dental, vision.
401k plan.
Competitive PTO accrual as well as additional wellness days.
Remote work schedule.
Work environment that harbors a culture of collaboration and community.
Learning and development opportunities.
Physical Requirements
Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc as well as have the ability to remain in a stationary position 50% of the time.
Required to retrieve or reposition products like sewing machines weighing up to 50 pounds.
Any additional physical requirements.
The Employer retains the right to change or assign other duties to this position.
Work Environment / Location / Flex Arrangement SVP Worldwide offers a fast‑paced and ever‑changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company HQ in Nashville, TN.
Why You Will Love Being a Part of the SVP Worldwide Team We take care of our team! We offer a competitive benefit package including: multiple health plan options comprised of vision and dental plans, 401K plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days. At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Equal Opportunity Employer SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.
In The News In 2021, SVP Worldwide was acquired by Platinum Equity (www.platinumequity.com), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide’s continued growth and to bring additional financial and operational resources to help accelerate the company’s efforts.
Like what you see? Then come “sew” and grow your career with us!
Follow us on LinkedIn and get updates from SVP Worldwide!
#J-18808-Ljbffr
Sr Account Manager - Mass Sales
role at
SVP Worldwide
Senior Account Manager Mass Department: North America Sales Reports To: Sr Director Mass Sales, North America FLSA Status: Exempt Location: Nashville, TN
SVP Worldwide - home to the iconic brands SINGER®, HUSQVARNA VIKING®, PFAFF®, and CREATIVATE - is the world’s largest consumer sewing machine company. For over 170 years, we’ve inspired makers everywhere, from seasoned sewists to first‑time creators. Headquartered in Nashville, TN, with offices in Milan, Mexico City, and Singapore and sales offices, R&D labs, manufacturing hubs, and distribution centers around the world — our reach is truly global. At SVP Worldwide, we live our values:
Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent.
We’re building a connected, inclusive, and customer‑first culture where passionate people can thrive. With an ever‑growing portfolio that includes sewing, embroidery & crafting machines, accessories, notions, garment care, and creative software, there’s never been a more exciting time to join our team. Ready to help shape the future of sewing and crafting? Explore your next career move with us today.
Position Summary The Senior Account Manager of Mass Sales will be responsible for developing, leading, and fostering a collaborative business partnership between SVP Worldwide and North America Mass customers across North America to deliver profitable growth against SVP Worldwide’s entire portfolio of iconic brands and accessories. This leader will execute the overall sales vision to maximize market share, including category growth, and track key measures and metrics to drive business results. This position requires an agile, strategic leader who can be hands‑on and lead the mass account business, collaborate cross‑functionally with multiple stakeholders and has a strength in financial acumen.
Responsibilities
Collaborate, develop and execute the strategic direction and vision of North America’s Mass business.
Collaborate, develop, and execute product and go‑to‑market strategies that deliver strategic and financial objectives with a win‑win mindset for both the company and customer.
Manage all aspects of the partnership through direct and cross‑functional teams, including tracking metrics, costs and business drivers to make quality business decisions.
Partner with Supply Chain to ensure timely and accurate fulfillment of product orders and ensure high level of customer satisfaction.
Analyze market and customer trends in collaboration with NA Marketing to influence innovation and SVP Worldwide’s brand positioning.
Collaborate with cross‑functional partners (Marketing, IT, Supply Chain, Customer Service, Finance and Legal) and external vendors, to optimize growth and profitability.
Forecast business opportunities and internal resources required to ensure continued growth and success.
Perform special assignments as needed.
Education and Experience
Bachelor's degree from an accredited university or college required, MBA preferred.
5+ years of relevant sales leadership experience in consumer goods and/or durable goods, supporting Mass Retailers and eCommerce channels.
3+ years of experience leading the Amazon business in North America (USA and Canada) with a track record of delivering sustainable and profitable growth.
Skills and Personal Qualifications
Strategic thinker with the ability to identify both short and long growth opportunities based on in‑depth understanding of both company and customer strategies.
Strong business acumen including expertise in financial practices, operations, and experience in long‑range, annual, product and financial planning.
Effectively influence decision makers to move to execution and provides proactive solutions against potential hurdles along the way.
Strong critical thinking skills and the ability to analyze, summarize, and effectively present data to executive senior leaders.
Experience working with cross‑functional teams.
Results driven, takes initiative, showcases resilience and is able to effectively work in a flexible, fast‑paced team environment.
Collaborative approach, builds trust quickly, demonstrates outstanding listening skills, builds strong customer relationships.
Ability to communicate complex ideas effectively – both verbally and in writing.
Benefits
Full benefits package; medical, dental, vision.
401k plan.
Competitive PTO accrual as well as additional wellness days.
Remote work schedule.
Work environment that harbors a culture of collaboration and community.
Learning and development opportunities.
Physical Requirements
Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc as well as have the ability to remain in a stationary position 50% of the time.
Required to retrieve or reposition products like sewing machines weighing up to 50 pounds.
Any additional physical requirements.
The Employer retains the right to change or assign other duties to this position.
Work Environment / Location / Flex Arrangement SVP Worldwide offers a fast‑paced and ever‑changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company HQ in Nashville, TN.
Why You Will Love Being a Part of the SVP Worldwide Team We take care of our team! We offer a competitive benefit package including: multiple health plan options comprised of vision and dental plans, 401K plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days. At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Equal Opportunity Employer SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.
In The News In 2021, SVP Worldwide was acquired by Platinum Equity (www.platinumequity.com), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide’s continued growth and to bring additional financial and operational resources to help accelerate the company’s efforts.
Like what you see? Then come “sew” and grow your career with us!
Follow us on LinkedIn and get updates from SVP Worldwide!
#J-18808-Ljbffr