Southall - Farm and Inn
With an inviting inn, a working farm, and dining and spa experiences that honor both the land and the seasons, Southall is a place where creativity, connection, and collaboration flourish. The ideal location for corporate retreats, executive summits, and to reward top performers, everyday distractions give way to enticing discoveries. It’s a blend of tradition and innovation, fueled by curiosity and wonder—providing teams with the time and space to relax and build stronger bonds, or to focus and strategize.
Responsibilities
Assist the Assistant Banquet Manager in the successful operation of the banquet department, leading staff and events throughout the property's multiple meeting spaces and outdoor event spaces.
Work in various event locations on property, including The Orchard Event Center, Jammery, Hilltop Pavilion, and other remote locations.
Represent the Food and Beverage team and be instrumental in upholding the service culture and standards Southall Farm & Inn.
Ensure guest satisfaction with banquet service, including previewing all banquet event orders; meeting with clients prior to functions regarding special requirements; directing service staff during functions; and personally overseeing service to VIP tables.
Verify that the room is set up to their specification and satisfaction.
Oversee room set-up and breakdown; ensure proper staffing for each function.
Assign side-work and breakdown duties to banquet service personnel.
Maintain proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
Keep all banquet equipment in good working order, always.
Maintain cleanliness standards and excellent condition of equipment and surrounding work areas.
Conduct pre-service meetings with banquet set-up team, to ensure service standards.
Check that all liquor cabinets are always locked.
Check all banquet rooms daily and immediately report any maintenance problem to the Engineering Department.
Immediately report all suspicious occurrences and hazardous conditions.
Always maintain the cleanliness and safety of work areas.
Ensure safe work practices of all banquet staff, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
Skills and Experience
1-2 years of Food & Beverage or Event leadership, preferably in a luxury resort environment.
Experience with Micros and Delphi.
Detail oriented.
Organized and efficient.
Safety-minded.
High quality standards for production and service.
Diplomatic and calm.
Strong verbal communication skills.
Courteous, friendly, and professional manner.
Good team player.
Customer service focus.
Able to work productively with little supervision.
Trustworthy and reliable.
Able to effectively direct staff.
Education and Requirements
High School Diploma.
Must be able to push, pull and lift 50 lbs.
Available to work weekends, evenings and/or holidays.
Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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Responsibilities
Assist the Assistant Banquet Manager in the successful operation of the banquet department, leading staff and events throughout the property's multiple meeting spaces and outdoor event spaces.
Work in various event locations on property, including The Orchard Event Center, Jammery, Hilltop Pavilion, and other remote locations.
Represent the Food and Beverage team and be instrumental in upholding the service culture and standards Southall Farm & Inn.
Ensure guest satisfaction with banquet service, including previewing all banquet event orders; meeting with clients prior to functions regarding special requirements; directing service staff during functions; and personally overseeing service to VIP tables.
Verify that the room is set up to their specification and satisfaction.
Oversee room set-up and breakdown; ensure proper staffing for each function.
Assign side-work and breakdown duties to banquet service personnel.
Maintain proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
Keep all banquet equipment in good working order, always.
Maintain cleanliness standards and excellent condition of equipment and surrounding work areas.
Conduct pre-service meetings with banquet set-up team, to ensure service standards.
Check that all liquor cabinets are always locked.
Check all banquet rooms daily and immediately report any maintenance problem to the Engineering Department.
Immediately report all suspicious occurrences and hazardous conditions.
Always maintain the cleanliness and safety of work areas.
Ensure safe work practices of all banquet staff, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
Skills and Experience
1-2 years of Food & Beverage or Event leadership, preferably in a luxury resort environment.
Experience with Micros and Delphi.
Detail oriented.
Organized and efficient.
Safety-minded.
High quality standards for production and service.
Diplomatic and calm.
Strong verbal communication skills.
Courteous, friendly, and professional manner.
Good team player.
Customer service focus.
Able to work productively with little supervision.
Trustworthy and reliable.
Able to effectively direct staff.
Education and Requirements
High School Diploma.
Must be able to push, pull and lift 50 lbs.
Available to work weekends, evenings and/or holidays.
Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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