Amplity
Inside Sales Representative – EST
Amplity is a full‑service partner of biopharma companies, delivering flexible medical and commercial services. We support drug lifecycle needs by scaling resources to maximize impact. With strategic partnerships and deep therapeutic expertise, we transform how breakthrough treatments reach those who need them.
Position Summary The Inside Sales Representative (ISR) engages Health Care Professionals in telephone conversations to promote assigned Client products, maximize product selling potential, and meet program and Client objectives. The ISR develops and maintains relationships with HCPs, educates them on product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ISR collaborates with Client field teams and management.
Essential Duties & Responsibilities
Manage daily sales call activity according to defined expectations.
Promote Client products via telephone (outbound and/or inbound) by engaging HCP targets in in‑depth product discussions to attain sales, market share, and company goals.
Profile and manage a targeted list of HCPs and provide value‑added benefits to grow product volume.
Create and implement business plans to achieve territory and business sales goals.
Maintain call productivity and metrics required by program.
Achieve quarterly Client sales quotas.
Communicate effectively with customers using selling, listening, and negotiation skills and approved messaging.
Maintain thorough knowledge of Client products and program.
Complete required data entry in Amplity/Client CRM systems.
Respond appropriately to customer needs and questions within program timelines.
Collaborate with Client field sales Account Managers and Sales Managers to plan territory coverage.
Create and maintain a positive impression with Clients and customers.
Prepare reports for Management as needed.
Fully comply with all laws, regulations, and Amplity Policies.
Participate in teleconferences, live meetings, and national/regional conventions as required.
Complete other projects as assigned.
Key Working Relationships
Report to Amplity Sales Manager or Program Director.
Work closely with other team members and home office support.
Maintain positive relationships with customers and Client contacts.
Education & Experience
Bachelor’s degree from an accredited university or college.
Minimum 2+ years of sales experience or relevant professional experience with a proven record of success.
Flexibility to cover multiple time zones.
Preferred
Account and territory management experience.
Inside Sales or Contact Center experience.
Aesthetics experience.
Knowledge, Skills, and Abilities
Excellent verbal, written and interpersonal communication skills.
Professional demeanor and excellent phone manner.
Strong focus on customer support and service.
Ability to learn, understand, and communicate complex information.
Strong rapport‑building and active listening skills.
Excellent selling, closing, persuasion, and presentation skills.
High initiative, effort, and commitment to projects.
Ability to understand and communicate complex medical terminology.
Self‑motivated and disciplined.
Organizational and planning skills, and attention to detail.
Ability to work independently and as part of a team.
Flexibility in handling multiple tasks.
Ability to interact with people at all levels inside and outside the company.
Technical proficiency in Microsoft Word, Excel, and Outlook.
Completion of Client training and meeting all expectations.
Participation in teleconferences and meetings as required.
Key Performance Competencies
Interpersonal Savvy
Customer Focus
Business Acumen
Driving for Results
Decision Quality
Dealing with Ambiguity
Planning
Motivating Others
EPIIC Values
Excellence – set high standards and achieve outstanding results.
Passion – love what we do and inspire others.
Innovation – challenge traditional ways with bold ideas.
Integrity – act honestly, transparently, and courageously.
Collaboration – seek teamwork for greater outcomes.
About Us Amplity powers biopharma innovation through expert‑led teams that deliver contract medical, commercial, and communications excellence for 40+ years. Our tech‑enabled, people‑driven DNA fuels everything we do, helping clients launch products and operate smoothly across business shapes and specialties.
Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non‑discrimination in employment.
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Position Summary The Inside Sales Representative (ISR) engages Health Care Professionals in telephone conversations to promote assigned Client products, maximize product selling potential, and meet program and Client objectives. The ISR develops and maintains relationships with HCPs, educates them on product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ISR collaborates with Client field teams and management.
Essential Duties & Responsibilities
Manage daily sales call activity according to defined expectations.
Promote Client products via telephone (outbound and/or inbound) by engaging HCP targets in in‑depth product discussions to attain sales, market share, and company goals.
Profile and manage a targeted list of HCPs and provide value‑added benefits to grow product volume.
Create and implement business plans to achieve territory and business sales goals.
Maintain call productivity and metrics required by program.
Achieve quarterly Client sales quotas.
Communicate effectively with customers using selling, listening, and negotiation skills and approved messaging.
Maintain thorough knowledge of Client products and program.
Complete required data entry in Amplity/Client CRM systems.
Respond appropriately to customer needs and questions within program timelines.
Collaborate with Client field sales Account Managers and Sales Managers to plan territory coverage.
Create and maintain a positive impression with Clients and customers.
Prepare reports for Management as needed.
Fully comply with all laws, regulations, and Amplity Policies.
Participate in teleconferences, live meetings, and national/regional conventions as required.
Complete other projects as assigned.
Key Working Relationships
Report to Amplity Sales Manager or Program Director.
Work closely with other team members and home office support.
Maintain positive relationships with customers and Client contacts.
Education & Experience
Bachelor’s degree from an accredited university or college.
Minimum 2+ years of sales experience or relevant professional experience with a proven record of success.
Flexibility to cover multiple time zones.
Preferred
Account and territory management experience.
Inside Sales or Contact Center experience.
Aesthetics experience.
Knowledge, Skills, and Abilities
Excellent verbal, written and interpersonal communication skills.
Professional demeanor and excellent phone manner.
Strong focus on customer support and service.
Ability to learn, understand, and communicate complex information.
Strong rapport‑building and active listening skills.
Excellent selling, closing, persuasion, and presentation skills.
High initiative, effort, and commitment to projects.
Ability to understand and communicate complex medical terminology.
Self‑motivated and disciplined.
Organizational and planning skills, and attention to detail.
Ability to work independently and as part of a team.
Flexibility in handling multiple tasks.
Ability to interact with people at all levels inside and outside the company.
Technical proficiency in Microsoft Word, Excel, and Outlook.
Completion of Client training and meeting all expectations.
Participation in teleconferences and meetings as required.
Key Performance Competencies
Interpersonal Savvy
Customer Focus
Business Acumen
Driving for Results
Decision Quality
Dealing with Ambiguity
Planning
Motivating Others
EPIIC Values
Excellence – set high standards and achieve outstanding results.
Passion – love what we do and inspire others.
Innovation – challenge traditional ways with bold ideas.
Integrity – act honestly, transparently, and courageously.
Collaboration – seek teamwork for greater outcomes.
About Us Amplity powers biopharma innovation through expert‑led teams that deliver contract medical, commercial, and communications excellence for 40+ years. Our tech‑enabled, people‑driven DNA fuels everything we do, helping clients launch products and operate smoothly across business shapes and specialties.
Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non‑discrimination in employment.
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