HOAi
Account Manager
Location: Wilmington, NC (remote, full‑time)
Description Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category‑defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
Growing 100% year‑over‑year
Our AI product (HOAi) went from $0 to millions in months
Backed by Cove Hill Partners and JMI Private Equity
6M+ doors on our platform, displacing legacy systems
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer‑centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview The Account Manager role at Vantaca is critical to accelerating our success and growth within our current client base. This is a farmer role focused on expanding the Vantaca footprint with our customers, while still outbound sales role that involves prospecting and researching our base of customers, identifying and connecting with the customers and establishing contact for further qualification with our business development team. This role will typically focus on either Enterprise or SMB sized deals, but not both.
Accountability Key Initiatives
Qualify leads to deals
Execute value‑based sales/buyer process for a predictable number of accounts
Move deals from stage to stage quick but measured manner
Understand value of Vantaca solutions to prospect problems or opportunities
Act as quarterback managing Vantaca subject matter experts that may be involved
Close deals
Be the main point of contact and monitor implementation, customer adoption/success
Expectations for Success
Achieve yearly quota that compromises the entire Vantaca Product suite currently not being used by any client.
Responsibilities
Intelligently research and identify prospective expansion customers from within the customer base and work to connect with them to identify potential opportunities to deploy additional Vantaca products
Following initial connection (via phone, email, social media, etc.), work to arrange for follow‑up discussions
Work collaboratively with other team members, marketing, and customer success to continuously improve a smart flow of new leads into our new business process, leverage the CRM system and your calendar to plan and execute your weekly and monthly objectives.
Use the CRM system to accurately record outreach activities and marketplace information you uncover about leads, contacts, and companies
Work effectively within a virtual sales environment by demonstrating your knowledge of video meeting technology, appearing professional and confident online, onscreen, and over the phone.
Continuously improve your knowledge of our marketplace, prospective customers, and competitors.
Requirements This is an Enterprise Account Rep type role that either requires previous experience selling similar business process optimization technology or extensive experience in managing and moving a complicated sales process to closure. This is not a feature/benefit type product sell. Our software will change the way our customers do business, how they staff, their workflows, and how they interact with their customers.
Previous experience researching a marketplace for target opportunities and making initial connections with those companies.
7 or more years of experience in an Enterprise Sales type role with a technology or professional services company, preferably with a business process optimization (BPO) product or platform.
Experience working with SaaS software products with a $50k + APR deal size.
Experience positioning AI and/or accounting software and process improvements would be ideal, or within the real estate, property management or HOA management industries.
Strong experience and demonstration of working with a well‑managed CRM system as part of your day‑to‑day plan and activities.
Experience working for both a startup company and at a more established enterprise is preferred, as is successful experience transitioning to a new company/product and/or industry if relevant.
Formal sales training experience with a recognized methodology is preferred.
The ability to work independently from a home office and manage your time wisely.
Core Values
Always Growing:
Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
Win as a Team:
Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
Accountability Starts with Me:
Notices problems and takes personal action to solve them.
Unwavering Commitment to Customer Experience:
Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
Innovate Boldly:
We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Why You Should Join Our Team
Our eNPS is +68! (Google it, that is great).
Benefits: Medical, Dental, and Vision kick in day one.
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
401K with Company Match.
Remote Flexible - come to the office when needed.
Great parental leave benefits.
Named on Inc 5000 list of America’s Fastest Growing Private Companies.
Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
Winner of Coastal Entrepreneur Award, Technology Category.
Active employee‑led Culture Committee.
Ongoing industry and professional development trainings available to all employees.
Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
We’re playing offense to win! Our product market fit and our world‑class employees make us the leader in our space. We’re building something cool and people like it here.
#J-18808-Ljbffr
Description Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category‑defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
Growing 100% year‑over‑year
Our AI product (HOAi) went from $0 to millions in months
Backed by Cove Hill Partners and JMI Private Equity
6M+ doors on our platform, displacing legacy systems
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer‑centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview The Account Manager role at Vantaca is critical to accelerating our success and growth within our current client base. This is a farmer role focused on expanding the Vantaca footprint with our customers, while still outbound sales role that involves prospecting and researching our base of customers, identifying and connecting with the customers and establishing contact for further qualification with our business development team. This role will typically focus on either Enterprise or SMB sized deals, but not both.
Accountability Key Initiatives
Qualify leads to deals
Execute value‑based sales/buyer process for a predictable number of accounts
Move deals from stage to stage quick but measured manner
Understand value of Vantaca solutions to prospect problems or opportunities
Act as quarterback managing Vantaca subject matter experts that may be involved
Close deals
Be the main point of contact and monitor implementation, customer adoption/success
Expectations for Success
Achieve yearly quota that compromises the entire Vantaca Product suite currently not being used by any client.
Responsibilities
Intelligently research and identify prospective expansion customers from within the customer base and work to connect with them to identify potential opportunities to deploy additional Vantaca products
Following initial connection (via phone, email, social media, etc.), work to arrange for follow‑up discussions
Work collaboratively with other team members, marketing, and customer success to continuously improve a smart flow of new leads into our new business process, leverage the CRM system and your calendar to plan and execute your weekly and monthly objectives.
Use the CRM system to accurately record outreach activities and marketplace information you uncover about leads, contacts, and companies
Work effectively within a virtual sales environment by demonstrating your knowledge of video meeting technology, appearing professional and confident online, onscreen, and over the phone.
Continuously improve your knowledge of our marketplace, prospective customers, and competitors.
Requirements This is an Enterprise Account Rep type role that either requires previous experience selling similar business process optimization technology or extensive experience in managing and moving a complicated sales process to closure. This is not a feature/benefit type product sell. Our software will change the way our customers do business, how they staff, their workflows, and how they interact with their customers.
Previous experience researching a marketplace for target opportunities and making initial connections with those companies.
7 or more years of experience in an Enterprise Sales type role with a technology or professional services company, preferably with a business process optimization (BPO) product or platform.
Experience working with SaaS software products with a $50k + APR deal size.
Experience positioning AI and/or accounting software and process improvements would be ideal, or within the real estate, property management or HOA management industries.
Strong experience and demonstration of working with a well‑managed CRM system as part of your day‑to‑day plan and activities.
Experience working for both a startup company and at a more established enterprise is preferred, as is successful experience transitioning to a new company/product and/or industry if relevant.
Formal sales training experience with a recognized methodology is preferred.
The ability to work independently from a home office and manage your time wisely.
Core Values
Always Growing:
Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
Win as a Team:
Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
Accountability Starts with Me:
Notices problems and takes personal action to solve them.
Unwavering Commitment to Customer Experience:
Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
Innovate Boldly:
We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Why You Should Join Our Team
Our eNPS is +68! (Google it, that is great).
Benefits: Medical, Dental, and Vision kick in day one.
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
401K with Company Match.
Remote Flexible - come to the office when needed.
Great parental leave benefits.
Named on Inc 5000 list of America’s Fastest Growing Private Companies.
Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
Winner of Coastal Entrepreneur Award, Technology Category.
Active employee‑led Culture Committee.
Ongoing industry and professional development trainings available to all employees.
Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
We’re playing offense to win! Our product market fit and our world‑class employees make us the leader in our space. We’re building something cool and people like it here.
#J-18808-Ljbffr