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The Jonus Group

Personal Insurance Account Manager

The Jonus Group, Mount Airy, Maryland, United States, 21771

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Job Summary Seeking a dedicated and experienced Personal Lines CSR/Account Manager to join a growing team. This role is an excellent opportunity for a motivated individual with a strong background in personal lines insurance to contribute to the success of a well-established agency. The ideal candidate will have a passion for providing exceptional customer service, a keen eye for detail, and the ability to manage a book of business effectively. This is not a sales‑focused position, but any sales contributions will be appreciated.

Compensation Package

Base Salary: $40,000 - $50,000 (Dependent on Experience)

Earning Potential: $60,000 - $80,000 (including bonuses and commissions)

Benefits:

70% Employer‑Paid Health Insurance

Paid Voluntary Benefits (Short‑Term Disability, Long‑Term Disability, Accident Insurance)

12 Days Paid Time Off (PTO) + 6 Sick Days

Simple IRA with 3% Employer Match

Responsibilities

Provide exceptional service to existing clients by managing a book of business.

Handle policy changes, address client inquiries, and assist with claims.

Quote new and renewal business.

Utilize IMS Zanatek and Agency Zoom CRM software for efficient account management.

Collaborate with team members to ensure client satisfaction and retention.

Maintain a professional and courteous demeanor in all client interactions.

Qualifications & Requirements

Licensure: Active Property & Casualty (P&C) license is required.

Experience: Minimum of 2 years in personal lines insurance, with a strong preference for candidates with Erie Insurance experience.

Skills:

Proficiency in IMS Zanatek and Agency Zoom CRM software is preferred.

Strong organizational and communication skills.

Ability to work effectively in a fast‑paced environment.

Work Environment: On-site position (Mount Airy, MD). Hybrid work may be considered for exceptional candidates, though on‑site work is strongly preferred.

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