Customer Service/Member Relations Representatives
Recooty, Bradenton, FL, United States
Overview
Founded in 1981 by Steve Marino, our business model is ALL ABOUT SERVICE. Our Southwest Florida customers have received excellent, concierge-type customer service, repairs and installations of air conditioning and major appliances. “Service That Works” has been a long-held motto for Home-Tech. We provide service to Sarasota, Manatee, Lee, Charlotte, and Collier County residents.
At Home-Tech - Bradenton, we are dedicated to providing exceptional customer service to our clients. We are currently looking for reliable and friendly Customer Service/Member Relations Representatives to join our team in Bradenton, Florida. As a Customer Service/Member Relations Representative, you will serve as the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.
Responsibilities
Answer and respond to customer inquiries via phone, email, and chat
Resolve customer complaints or issues in a professional and timely manner
Provide accurate information about products and services to customers
Process customer orders, changes, and returns
Maintain customer records and documentation
Collaborate with other team members and departments to ensure customer satisfaction
Stay up-to-date with product knowledge and company policies
Perform other related duties as assigned
Requirements
Customer Service Experience
High school diploma or equivalent
Professional Appearance
Computer Experience
Good Communication Skills
Outgoing Personality
Ability to Work Flexible Hours
No Criminal Record
Drug & Alcohol Free
Benefits
Stock – Employee Ownership
Medical, Dental, Vision Insurance
Disability & Life Insurance
Paid Vacation & Holidays
401K with Employer Match
Voluntary Benefits
Health Savings Accounts
Flexible Spending Accounts
Generous Wages
Apply for this job
#J-18808-Ljbffr
At Home-Tech - Bradenton, we are dedicated to providing exceptional customer service to our clients. We are currently looking for reliable and friendly Customer Service/Member Relations Representatives to join our team in Bradenton, Florida. As a Customer Service/Member Relations Representative, you will serve as the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.
Responsibilities
Answer and respond to customer inquiries via phone, email, and chat
Resolve customer complaints or issues in a professional and timely manner
Provide accurate information about products and services to customers
Process customer orders, changes, and returns
Maintain customer records and documentation
Collaborate with other team members and departments to ensure customer satisfaction
Stay up-to-date with product knowledge and company policies
Perform other related duties as assigned
Requirements
Customer Service Experience
High school diploma or equivalent
Professional Appearance
Computer Experience
Good Communication Skills
Outgoing Personality
Ability to Work Flexible Hours
No Criminal Record
Drug & Alcohol Free
Benefits
Stock – Employee Ownership
Medical, Dental, Vision Insurance
Disability & Life Insurance
Paid Vacation & Holidays
401K with Employer Match
Voluntary Benefits
Health Savings Accounts
Flexible Spending Accounts
Generous Wages
Apply for this job
#J-18808-Ljbffr