Hilton San Francisco Union Square
Complex Assistant Director of Housekeeping and Laundry - Hilton San Francisco Un
Hilton San Francisco Union Square, San Francisco, California, United States, 94199
Complex Assistant Director of Housekeeping and Laundry - Hilton San Francisco Union Square and Parc 55
Hilton San Francisco Union Square and Parc 55 San Francisco – a Hilton Hotel are seeking a Complex Assistant Director of Housekeeping and Laundry to help lead our high‑performing teams. This role offers an exceptional opportunity to be part of large‑scale operations while driving excellence in both guest service and team culture. Located just two blocks from Union Square and Westfield San Francisco Centre, our Hilton Union Square property is the largest in the Bay Area with 1,921 rooms and over 150,000 square feet of meeting space. Our Parc 55 property has 1,024 rooms with over 30,000 square feet of meeting space. Here you’ll enjoy amazing perks, including a top‑tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family. Annual Salary Range: $93,000 to $103,000 Benefits
Access to your pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental Health Resources Best‑in‑Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Responsibilities
Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments. Inspect public areas and guest rooms to ensure compliance with quality assurance standards. Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations. Qualifications and Values
3 to 5 years department head experience in housekeeping, with a preference for those with union experience. Outstanding leadership qualities, meticulous attention to detail, robust organizational skills, proficiency in Microsoft Office, effective communication skills, and the ability to uphold high standards of cleanliness and efficiency in a fast‑paced setting. Demonstrate Hilton Values: Hospitality – passion for delivering exceptional guest experiences; Integrity – do the right thing, all the time; Leadership – leaders in industry and community; Teamwork – team players in everything; Ownership – owners of our actions and decisions; Now – operate with a sense of urgency and discipline. Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability. About Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all. “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” Work Location: Hilton San Francisco – Union Square Schedule: Full‑time Brand: Hilton Hotels & Resorts Job Category: Housekeeping and Laundry Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Management and Manufacturing Industry: Hospitality
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Hilton San Francisco Union Square and Parc 55 San Francisco – a Hilton Hotel are seeking a Complex Assistant Director of Housekeeping and Laundry to help lead our high‑performing teams. This role offers an exceptional opportunity to be part of large‑scale operations while driving excellence in both guest service and team culture. Located just two blocks from Union Square and Westfield San Francisco Centre, our Hilton Union Square property is the largest in the Bay Area with 1,921 rooms and over 150,000 square feet of meeting space. Our Parc 55 property has 1,024 rooms with over 30,000 square feet of meeting space. Here you’ll enjoy amazing perks, including a top‑tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family. Annual Salary Range: $93,000 to $103,000 Benefits
Access to your pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental Health Resources Best‑in‑Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Responsibilities
Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments. Inspect public areas and guest rooms to ensure compliance with quality assurance standards. Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations. Qualifications and Values
3 to 5 years department head experience in housekeeping, with a preference for those with union experience. Outstanding leadership qualities, meticulous attention to detail, robust organizational skills, proficiency in Microsoft Office, effective communication skills, and the ability to uphold high standards of cleanliness and efficiency in a fast‑paced setting. Demonstrate Hilton Values: Hospitality – passion for delivering exceptional guest experiences; Integrity – do the right thing, all the time; Leadership – leaders in industry and community; Teamwork – team players in everything; Ownership – owners of our actions and decisions; Now – operate with a sense of urgency and discipline. Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability. About Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all. “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” Work Location: Hilton San Francisco – Union Square Schedule: Full‑time Brand: Hilton Hotels & Resorts Job Category: Housekeeping and Laundry Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Management and Manufacturing Industry: Hospitality
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