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DoubleTree

Banquet Manager

DoubleTree, Colorado Springs, Colorado, United States, 80509

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Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You’ll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible!

Responsibilities:

Document the outcome of each event to assess and make improvements on future events and processes

Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered

Supervise the daily operations of the banquet area, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service

Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area

Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities

Qualifications:

At least 3 years in a supervisory role in hospitality or food service

Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed

This role requires a strong emphasis on putting the guest first and providing exceptional customer service

High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus

Must have excellent customer service and communication skills

About Company: About Company: At the DoubleTree, it’s our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work. Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it’s under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts. The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.

DoubleTree

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