State Industrial Products Corporation
Inside Sales Strategic Account Manager - Mayfield Heights, OH
State Industrial Products Corporation, Mayfield Heights, Ohio, United States
WHAT’S IN IT FOR ME
Earn more. With a guaranteed base pay plus monthly bonus.
Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO.( And take advantage of our hybrid work model, by working from home 2 days per week.)
Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.(Our office is also a nicotine-free facility)
INSIDE SALES – WHAT IS IT? We are seeking motivated Inside Sales Account Managers to join our team! You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as, calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share.A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.
POSITION SUMMARY: The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration.
POSITION RESPONSIBILITIES:
Serve as the primary point of contact for assigned customer accounts
Drive account growth by reactivating inactive customers and recruiting new business
Provide exceptional customer experience through consistent communication and support
Deliver accurate pricing, product, and service information to customers
Place and monitor customer orders to ensure timely and accurate shipment
Maintain detailed customer interactions and activity in the CRM system
Monitor open invoices and follow up on outstanding payments
Resolve customer issues related to quotes, orders, and invoices promptly
Introduce and promote new products and services to existing accounts
Execute assigned sales campaigns and activities from the Galley Management System
Collaborate with Field Sales teams and leadership to support broader territory objectives
Report customer and market insights to Field Sales and Management
Maintain up-to-date product knowledge and complete required training and certifications
Organize and manage customer information and sales documentation efficiently
POSITION REQUIRMENETS:
College degree preferred; equivalent professional experience accepted
1–3 years of inside or phone-based customer selling experience
Strong outbound and inbound phone sales skills
Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
Competency in Microsoft Office applications
Strong problem-solving and decision-making abilities
Excellent verbal and written business communication skills
Ability to quickly learn product offerings and effectively communicate value to customers
Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!
EOE Statement:
State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
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Earn more. With a guaranteed base pay plus monthly bonus.
Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO.( And take advantage of our hybrid work model, by working from home 2 days per week.)
Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.(Our office is also a nicotine-free facility)
INSIDE SALES – WHAT IS IT? We are seeking motivated Inside Sales Account Managers to join our team! You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as, calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share.A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.
POSITION SUMMARY: The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration.
POSITION RESPONSIBILITIES:
Serve as the primary point of contact for assigned customer accounts
Drive account growth by reactivating inactive customers and recruiting new business
Provide exceptional customer experience through consistent communication and support
Deliver accurate pricing, product, and service information to customers
Place and monitor customer orders to ensure timely and accurate shipment
Maintain detailed customer interactions and activity in the CRM system
Monitor open invoices and follow up on outstanding payments
Resolve customer issues related to quotes, orders, and invoices promptly
Introduce and promote new products and services to existing accounts
Execute assigned sales campaigns and activities from the Galley Management System
Collaborate with Field Sales teams and leadership to support broader territory objectives
Report customer and market insights to Field Sales and Management
Maintain up-to-date product knowledge and complete required training and certifications
Organize and manage customer information and sales documentation efficiently
POSITION REQUIRMENETS:
College degree preferred; equivalent professional experience accepted
1–3 years of inside or phone-based customer selling experience
Strong outbound and inbound phone sales skills
Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
Competency in Microsoft Office applications
Strong problem-solving and decision-making abilities
Excellent verbal and written business communication skills
Ability to quickly learn product offerings and effectively communicate value to customers
Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!
EOE Statement:
State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
#J-18808-Ljbffr