iMobile
Retail Sales Associate ROHNERT PARK - Rohnert Park Expy W Ave All in Avg. $30
iMobile, Rohnert Park, California, United States, 94928
Retail Sales Associate ROHNERT PARK - Rohnert Park Expy W Ave All in Avg. $30
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Responsibilities
Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in-store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up-and-coming Internet of Things (IOT) devices.
Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Approach service and sales needs with patience, honesty, and empathy.
Training & Development Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customers’ neighborhood, providing them with a lightning-fast LTE network!
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Qualifications
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and demonstrate confidence to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience, retail environment preferred.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
BONUSES: Monthly sales incentive programs, contests, rewards and more.
Must-Haves
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25lbs.
Reliable transportation.
Full Time (40 hours) or Part Time (20+ hours) availability.
Diversity & Inclusion Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Position Details Seniority level: Internship | Employment type: Full-time | Job function: Purchasing | Industry: Retail
How to Apply Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
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Responsibilities
Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in-store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up-and-coming Internet of Things (IOT) devices.
Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Approach service and sales needs with patience, honesty, and empathy.
Training & Development Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customers’ neighborhood, providing them with a lightning-fast LTE network!
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Qualifications
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and demonstrate confidence to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience, retail environment preferred.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
BONUSES: Monthly sales incentive programs, contests, rewards and more.
Must-Haves
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25lbs.
Reliable transportation.
Full Time (40 hours) or Part Time (20+ hours) availability.
Diversity & Inclusion Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Position Details Seniority level: Internship | Employment type: Full-time | Job function: Purchasing | Industry: Retail
How to Apply Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr