SERVPRO Team Wall
Join to apply for the
Residential Account Manager
role at
SERVPRO Team Wall
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Vision insurance
SERVPRO Team Wall is seeking a
Residential Account Manager
(RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Compensation Opportunity for $80,000 (base salary + commission)
Key Responsibilities
Convert residential leads into signed contracts
Serve as the main point of contact for customers, adjusters, and internal teams
Deliver and explain estimates, follow up with customers, and close sales
Provide regular project updates and ensure top-tier customer experience
Support invoicing, collections, and documentation as needed
Collaborate daily with Operations, Estimating, and Intake teams
What We’re Looking For
Strong communication, presentation, and organizational skills
Ability to balance customer needs with internal processes
Knowledge of restoration, insurance, or construction industries a plus
Solution-driven mindset with patience, urgency, and professionalism
Ability to attend daily/weekly team meetings and occasional travel
Company Benefits
401k +matching
Medical/Dental/Vision
Generous PTO policy
Training & Development
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Pittsburgh, PA $65,000.00-$80,000.00
#J-18808-Ljbffr
Residential Account Manager
role at
SERVPRO Team Wall
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Vision insurance
SERVPRO Team Wall is seeking a
Residential Account Manager
(RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Compensation Opportunity for $80,000 (base salary + commission)
Key Responsibilities
Convert residential leads into signed contracts
Serve as the main point of contact for customers, adjusters, and internal teams
Deliver and explain estimates, follow up with customers, and close sales
Provide regular project updates and ensure top-tier customer experience
Support invoicing, collections, and documentation as needed
Collaborate daily with Operations, Estimating, and Intake teams
What We’re Looking For
Strong communication, presentation, and organizational skills
Ability to balance customer needs with internal processes
Knowledge of restoration, insurance, or construction industries a plus
Solution-driven mindset with patience, urgency, and professionalism
Ability to attend daily/weekly team meetings and occasional travel
Company Benefits
401k +matching
Medical/Dental/Vision
Generous PTO policy
Training & Development
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Pittsburgh, PA $65,000.00-$80,000.00
#J-18808-Ljbffr