Servpro Industries, Inc.
Residential Account Manager
Servpro Industries, Inc., North Versailles, Pennsylvania, United States
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Vision insurance
Company Overview SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!
Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en
Position SERVPRO Team Wall is seeking a
Residential Account Manager
(RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Compensation: Opportunity for $80,000 (base salary + commission)
Key Responsibilities
Convert residential leads into signed contracts
Serve as the main point of contact for customers, adjusters, and internal teams
Deliver and explain estimates, follow up with customers, and close sales
Provide regular project updates and ensure top-tier customer experience
Support invoicing, collections, and documentation as needed
Collaborate daily with Operations, Estimating, and Intake teams
Qualifications
Strong communication, presentation, and organizational skills
Ability to balance customer needs with internal processes
Knowledge of restoration, insurance, or construction industries a plus
Solution-driven mindset with patience, urgency, and professionalism
Ability to attend daily/weekly team meetings and occasional travel
Company Benefits
401k +matching
Medical/Dental/Vision
Generous PTO policy
Training & Development
#J-18808-Ljbffr
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Vision insurance
Company Overview SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!
Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en
Position SERVPRO Team Wall is seeking a
Residential Account Manager
(RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Compensation: Opportunity for $80,000 (base salary + commission)
Key Responsibilities
Convert residential leads into signed contracts
Serve as the main point of contact for customers, adjusters, and internal teams
Deliver and explain estimates, follow up with customers, and close sales
Provide regular project updates and ensure top-tier customer experience
Support invoicing, collections, and documentation as needed
Collaborate daily with Operations, Estimating, and Intake teams
Qualifications
Strong communication, presentation, and organizational skills
Ability to balance customer needs with internal processes
Knowledge of restoration, insurance, or construction industries a plus
Solution-driven mindset with patience, urgency, and professionalism
Ability to attend daily/weekly team meetings and occasional travel
Company Benefits
401k +matching
Medical/Dental/Vision
Generous PTO policy
Training & Development
#J-18808-Ljbffr