Radyne Corporation
Aftermarket Sales Representative
Radyne Corporation, Milwaukee, Wisconsin, United States, 53244
We are seeking a skilled customer-focused Aftermarket Sales Representative to join our team. The ideal candidate will have excellent computer skills, proficiency in MS Office applications, and the ability to efficiently look up part numbers. Prior experience in an inventory handling role working with a large variety of mechanical and/or electrical SKUs, such as Autozone, Home Depot, Grainger, or similar, is essential.
Duties
Preform data entry for customer jobs.
Answer, screen and forward incoming phone calls.
Respond to inquiries via email and phone.
Keep customer and job data records up to date.
Perform other clerical duties such as filing, photocopying, transcribing and faxing
preform cost quotations for customer orders.
Assist customers in identifying and purchasing aftermarket spare parts.
Use ERP systems to look up and manage part numbers, inventory, and orders.
Provide excellent customer service by addressing inquiries and resolving issues promptly.
Maintain accurate records of sales, customer interactions, and inventory.
Collaborate with other departments to ensure timely delivery of parts.
Stay updated on product knowledge and industry trends.
Occasional travel to customer locations.
Handle multiple tasks efficiently and accurately in a fast-paced environment.
Requirements
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Having a mechanical aptitude is a plus
Knowledge of tools and assembly is a plus
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service focused
High school degree
EEOC Drug free
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
EOE - Minorities/Females/Disabled/Veterans
Equal Opportunity Employer - M/F/Disabled/Veterans
EOE/Drugfree
#J-18808-Ljbffr
Duties
Preform data entry for customer jobs.
Answer, screen and forward incoming phone calls.
Respond to inquiries via email and phone.
Keep customer and job data records up to date.
Perform other clerical duties such as filing, photocopying, transcribing and faxing
preform cost quotations for customer orders.
Assist customers in identifying and purchasing aftermarket spare parts.
Use ERP systems to look up and manage part numbers, inventory, and orders.
Provide excellent customer service by addressing inquiries and resolving issues promptly.
Maintain accurate records of sales, customer interactions, and inventory.
Collaborate with other departments to ensure timely delivery of parts.
Stay updated on product knowledge and industry trends.
Occasional travel to customer locations.
Handle multiple tasks efficiently and accurately in a fast-paced environment.
Requirements
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Having a mechanical aptitude is a plus
Knowledge of tools and assembly is a plus
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service focused
High school degree
EEOC Drug free
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
EOE - Minorities/Females/Disabled/Veterans
Equal Opportunity Employer - M/F/Disabled/Veterans
EOE/Drugfree
#J-18808-Ljbffr