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Komline-Harn

Aftermarket Sales Specialist I

Komline-Harn, Peapack, New Jersey, United States

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Aftermarket Sales Specialist I

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Komline-Harn This range is provided by Komline-Harn. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$24.00/hr - $31.00/hr About Komline

As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting‑edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction. Opportunity

The Aftermarket Sales Engineer I will support aftermarket parts and service inquiries across specialized product lines including Pumps, Gravity Belt Thickeners, Belt Filter Presses, Paddle Dryers, Turbo Dryers, and Rotary Atomizers. Under the guidance of senior team members, the Aftermarket Sales Engineer I will respond to customer requests, learn to diagnose equipment issues, and develop technical knowledge of Komline’s product portfolio. This role provides an excellent opportunity to build foundational skills in technical sales while contributing to customer satisfaction and aftermarket business growth. Roles And Responsibilities

Respond to customer inquiries for replacement parts and service through phone, email, and CRM channels with guidance from senior team members Learn to read and interpret mechanical drawings to identify correct replacement part numbers Assist in preparing quotations with accurate pricing and delivery timelines using established guidelines and templates Support the order entry process and coordinate with internal teams to ensure timely order fulfillment Develop product knowledge across Komline’s specialized equipment lines through training and hands‑on experience Build foundational relationships with customers through professional and responsive communication Collaborate with Sales, Process Engineering, Operations, Purchasing, and Finance teams to support customer requests Participate in product training sessions and shadow experienced team members to develop technical expertise Assist with routine administrative functions related to order processing and customer correspondence Support outbound customer engagement campaigns under the direction of the Director, Aftermarket and Service Track customer interactions and maintain detailed notes in CRM for continuity and follow‑up Required Qualifications

Bachelor's degree in Engineering, Engineering Technology, Business, or related technical field; or equivalent combination of education and relevant experience 0‑3 years of experience in customer service, technical support, sales, or related role (internships and co‑op experience considered) Strong communication skills with ability to interact professionally with customers and internal teams Technical aptitude and willingness to learn complex mechanical systems and equipment Detail‑oriented with strong organizational skills and ability to manage multiple tasks Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Eagerness to learn and develop technical sales skills in an industrial environment Strong problem‑solving abilities and customer service orientation Preferred Qualifications

Familiarity with mechanical drawings or CAD software Exposure to manufacturing or industrial environments through coursework, internships, or prior work experience Basic understanding of industrial equipment such as pumps, motors, or mechanical systems Experience with CRM or ERP systems Knowledge of wastewater treatment, chemical processing, mining, or related industrial markets Microsoft Dynamics 365 experience (D365) Salesforce experience Engineering degree or technical certification Equal Opportunity Statement: Komline is an EEO Employer – M/F/Vets/Disabled Seniority level: Entry level | Employment type: Full‑time | Job function: Sales and Business Development

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