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AO Swag

Intermediate Account Manager - Inside Sales

AO Swag, Coppell, Texas, United States, 75019

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Intermediate Account Manager - Inside Sales

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AO Swag . AO Swag is the leading supplier of online store solutions for corporations, colleges, and the Greek market. By utilizing the on‑demand production method, we continuously push the status quo in the custom apparel and promotional item industry. As we continue to grow our business, we need talent like you—hard‑working, positive, results‑driven—to join our team as a client manager who will grow and maintain a portfolio of accounts, develop strategies, and provide exceptional client service.

Qualifications

Degree preferred or work experience equivalent.

Strong customer service and outreach skills.

Advanced relationship‑building skills and ability to influence others.

Strong communication and presentation skills.

Strong organizational, problem‑solving, and time‑management skills.

Strong analytical skills and solid financial acumen.

Proficiency in MS Office.

Responsibilities

Conduct meetings with company contacts to review new programs, account KPIs, operational improvements, best practices, and policy changes.

Manage the product assortment and business cycle for each account, assisting with merchandise acquisition when needed.

Develop short‑ and long‑term strategies to grow revenue and profitability, and provide input on yearly budget estimates.

Analyze sales and profit for the portfolio to achieve financial goals, and recommend services, programs, and products.

Manage custom orders and customer inquiries; obtain quotes and place orders.

Ensure successful launch of each online store website, including content, promotions, marketing, and accuracy.

Oversee merchandise operations, including rollout of the General Merchandise program, and partner with marketing for promotions.

Continuously expand knowledge of service, regulatory requirements, programs, technologies, and marketing strategies.

Benefits

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Experience

Microsoft Excel: 5 years (Required)

Customer service: 4 years (Required)

Job Type Full-time

Work Location In person

Seniority level Mid‑Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Advertising Services

JOB CODE 1000029

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