BSC Industries, Inc.
Description
In this customer‑facing role, you will be the primary point of contact for both existing and prospective accounts, providing expert product knowledge and responsive service to meet a wide range of industrial needs. Working closely with branch management, outside sales, and internal teams, you will manage inquiries, prepare quotes, process orders, and proactively identify opportunities to grow business relationships. This position is ideal for a mechanically minded professional who enjoys problem‑solving, building lasting customer partnerships, and contributing to the success of a fast‑growing industrial distributor.
Responsibilities:
Work cooperatively with management, all other branch and division personnel, and outside sales reps to grow existing customers, create new customers, and increase customer satisfaction
Respond to customer inquiries at the sales counter, by phone and by email
Process customer orders, check availability of stock, shipping dates, quote pricing, fill orders to customer specifications
Apply mechanical principles to address customer needs
Provide solutions and recommend new and better products
Provide exceptional customer service
Customer outreach and quote follow up to dormant accounts
Requirements Qualifications (skills, abilities, experience, education):
2-5 years of experience in the industrial distribution industry or an allied industry a plus
Experience in applying power transmission components to solve industrial applications, including speed reducers, brakes, pulleys, sprockets, gearing and electric motors a plus
Experience with Epicor Prophet 21or similar distribution software preferred, but not required
Exceptional customer service and communication skills
Mechanical and mathematical aptitude
Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel
Positive attitude and willingness to learn
High school diploma or equivalent
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Responsibilities:
Work cooperatively with management, all other branch and division personnel, and outside sales reps to grow existing customers, create new customers, and increase customer satisfaction
Respond to customer inquiries at the sales counter, by phone and by email
Process customer orders, check availability of stock, shipping dates, quote pricing, fill orders to customer specifications
Apply mechanical principles to address customer needs
Provide solutions and recommend new and better products
Provide exceptional customer service
Customer outreach and quote follow up to dormant accounts
Requirements Qualifications (skills, abilities, experience, education):
2-5 years of experience in the industrial distribution industry or an allied industry a plus
Experience in applying power transmission components to solve industrial applications, including speed reducers, brakes, pulleys, sprockets, gearing and electric motors a plus
Experience with Epicor Prophet 21or similar distribution software preferred, but not required
Exceptional customer service and communication skills
Mechanical and mathematical aptitude
Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel
Positive attitude and willingness to learn
High school diploma or equivalent
#J-18808-Ljbffr