Inside Sales Representative - Remote
Race Communications, Norwalk, CA, United States
2 weeks ago Be among the first 25 applicants
This range is provided by Race Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40,000.00/yr - $45,000.00/yr
Location: Remote: California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana or Illinois
Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off‑site locations may be required.
100% Company‑Paid Medical and Dental Benefits
Free Fiber Internet Service
Comp: $19 to $21 USD per hour
Who We Are: We’re more than a fiber internet provider, we’re your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you’re not just accepting a job, you’re becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.
Position Impact: As an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers via phone, web, email, and selling tools, serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting and delivering reliable, high‑quality internet services.
Requirements
Eligibility for U.S. Employment without sponsorship
Minimum of 18 years of age
High school diploma, GED or equivalent required
Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer‑facing roles required
Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behavior
Increased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty
Consistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone sales
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language is desirable
Skills
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software
Essential Duties and Responsibilities Sales Prospecting and Lead Generation
Sources new sales opportunities through inbound leads, follow‑ups, outbound call campaigns, emails, messaging applications, and in‑person events
Research accounts, identifies potential sales opportunities, and generates interest
Sales Performance and Goal Achievement
Meets or exceeds monthly sales goals
Customer Needs Assessment and Relationship Building
Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction
Builds sustainable relationships and trust with customer accounts through open and interactive communication
Gains and retains extensive product knowledge as well as a detailed comprehension of customer requirements
Quotation Management and Account Development
Manages creation and presentation of quotations for opportunities as they are identified
Generates new business and promotes growth of existing accounts
Information Handling and CRM Utilization
Provides accurate, valid, and complete information when using our CRM and other provided software
Keeps detailed records of customer interactions, processes customer accounts, and files documents
Customer Support and Complaint Resolution
Handles inbound calls, provides callers with product and service information
Handles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolution
Sales Team Compliance and Participation
Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook
Participates in outbound call campaigns and attends outside sales events (travel required)
Benefits As Part of Our Team, You Will Enjoy:
100% Employer‑paid medical, dental, vision, and life for all our employees
401(k) with 100% Employer‑matched up to 4% of your annual income
Generous paid time off including sick, vacation, holiday and birthday pay
Free Race highspeed internet and phone service where available
Seniority level Associate
Employment type Full‑time
Job function IT Services and IT Consulting
Referrals increase your chances of interviewing at Race Communications by 2x
Get notified about new Inside Sales Representative jobs in Norwalk, CA.
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This range is provided by Race Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40,000.00/yr - $45,000.00/yr
Location: Remote: California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana or Illinois
Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off‑site locations may be required.
100% Company‑Paid Medical and Dental Benefits
Free Fiber Internet Service
Comp: $19 to $21 USD per hour
Who We Are: We’re more than a fiber internet provider, we’re your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you’re not just accepting a job, you’re becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.
Position Impact: As an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers via phone, web, email, and selling tools, serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting and delivering reliable, high‑quality internet services.
Requirements
Eligibility for U.S. Employment without sponsorship
Minimum of 18 years of age
High school diploma, GED or equivalent required
Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer‑facing roles required
Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behavior
Increased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty
Consistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone sales
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language is desirable
Skills
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software
Essential Duties and Responsibilities Sales Prospecting and Lead Generation
Sources new sales opportunities through inbound leads, follow‑ups, outbound call campaigns, emails, messaging applications, and in‑person events
Research accounts, identifies potential sales opportunities, and generates interest
Sales Performance and Goal Achievement
Meets or exceeds monthly sales goals
Customer Needs Assessment and Relationship Building
Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction
Builds sustainable relationships and trust with customer accounts through open and interactive communication
Gains and retains extensive product knowledge as well as a detailed comprehension of customer requirements
Quotation Management and Account Development
Manages creation and presentation of quotations for opportunities as they are identified
Generates new business and promotes growth of existing accounts
Information Handling and CRM Utilization
Provides accurate, valid, and complete information when using our CRM and other provided software
Keeps detailed records of customer interactions, processes customer accounts, and files documents
Customer Support and Complaint Resolution
Handles inbound calls, provides callers with product and service information
Handles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolution
Sales Team Compliance and Participation
Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook
Participates in outbound call campaigns and attends outside sales events (travel required)
Benefits As Part of Our Team, You Will Enjoy:
100% Employer‑paid medical, dental, vision, and life for all our employees
401(k) with 100% Employer‑matched up to 4% of your annual income
Generous paid time off including sick, vacation, holiday and birthday pay
Free Race highspeed internet and phone service where available
Seniority level Associate
Employment type Full‑time
Job function IT Services and IT Consulting
Referrals increase your chances of interviewing at Race Communications by 2x
Get notified about new Inside Sales Representative jobs in Norwalk, CA.
#J-18808-Ljbffr