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Freedom First Credit Union

Retail Bank Teller

Freedom First Credit Union, Blacksburg, Virginia, us, 24062

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1 week ago Be among the first 25 applicants

We are seeking a Full-Time

Teller

to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit and loan products on-site at our

Prices Fork

location . You’ll use consultative sales techniques to identify customer needs and deliver solutions that build long-term relationships.

Key Responsibilities

Customer Service & Sales (40%)

– Deliver outstanding service by following an effective sales process. Identify member needs and recommend appropriate Credit Union products and services.

Transactions & Problem Solving (35%)

– Assist members with deposits, withdrawals, loan payments, and account inquiries. Provide accurate information and resolve issues promptly.

Cash Handling (20%)

– Balance a cash drawer. Receive, process, and balance daily financial transactions. Maintain accuracy and compliance with policies.

Branch Operations (5%)

– Support opening/closing procedures and assist with branch balancing.

Qualifications

Experience: 1-3 years in

banking ,

financial services ,

customer service , or similar experience.

Skills:

Strong interpersonal and communication skills.

Ability to motivate, influence, and educate members.

Proficiency with Microsoft Word, Excel, and standard office equipment.

Ability to read and interpret financial documents and contracts.

Performance Expectations Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.

Physical & Work Environment

Ability to sit, stand, and lift up to 20 lbs.

Work performed in a professional office/branch environment.

Occasional travel to nearby branch locations.

Schedule Monday - Friday; Some Saturdays.

Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.

Click here to view our Prices Fork branch's operating hours.

Benefits

401K with company match

Paid Time Off & Recognized Holidays

Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)

Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Seniority level Entry level

Employment type Full-time

Job function Finance and Sales

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