Concord Hospitality Enterprises
Sales Coordinator / Executive Administrative Assistant
Concord Hospitality Enterprises, Wauwatosa, Wisconsin, United States
Role: Sales Coordinator and Executive Administrative Assistant (Milwaukee West) – Full-time
Overview Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. This role supports the Sales and Marketing Department, partners with the Executive Team on strategic projects, and delivers high levels of customer satisfaction to external clients and internal partners.
Role Summary
Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business. Serve as a liaison between all departments. Support the General Manager and Executive Team in various administrative duties. Partner with Executive Team on strategic projects and initiatives, as directed.
Responsibilities
Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Communicate clearly and in a manner representative of Concord Hospitality and the hotel brand.
Demonstrate effective time management, self-motivation, proactive planning, and organizational skills with attention to detail.
Assist with management of room blocks, reporting, client notifications of key dates, group resumes, event orders, billing details, and other administrative aspects of bookings or events.
Support pre-event, event, and post-event activities; track and communicate event particulars to internal partners and external clients.
Learn the hotel’s products, pricing, function space, and audiovisual details as needed for group and event success.
Learn and use digital sales systems and sales processes; understand the hotel’s sales strategies and budgeted goals. Apply tools to achieve individual and team goals.
Prepare for and participate in internal meetings, reports, planning, training, and other communications in support of sales and the Executive Team.
Support the General Manager and Executive Team with administrative tasks, including reporting, meeting notes, office supplies, and coordination with human resources and accounting as needed.
Assist Human Resources with recruiting campaigns, associate recognition and events, and employee communications as needed.
Act as a liaison to all departments to facilitate cohesion, effective communication, and efficient operations. This may include disseminating information about sales, guest relations, or training initiatives in collaboration with Human Resources.
Maintain confidentiality of proprietary information including guest and coworker information.
Collaborate across teams with an entrepreneurial spirit to support hotel goals.
Other duties as required.
Desired Skills And Experience
Experience in a full-service hotel, preferably in Sales or Guest Reception support.
Marriott experience is a plus.
Monday–Friday, 1st shift availability; flexible availability (including weekends) preferred, as needed.
Compensation
Starting hourly pay for this position is $20.00, depending on experience.
Why Concord? Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and provide a great working environment. Our Associate First policy emphasizes development and support for our team.
#J-18808-Ljbffr
Overview Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. This role supports the Sales and Marketing Department, partners with the Executive Team on strategic projects, and delivers high levels of customer satisfaction to external clients and internal partners.
Role Summary
Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business. Serve as a liaison between all departments. Support the General Manager and Executive Team in various administrative duties. Partner with Executive Team on strategic projects and initiatives, as directed.
Responsibilities
Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Communicate clearly and in a manner representative of Concord Hospitality and the hotel brand.
Demonstrate effective time management, self-motivation, proactive planning, and organizational skills with attention to detail.
Assist with management of room blocks, reporting, client notifications of key dates, group resumes, event orders, billing details, and other administrative aspects of bookings or events.
Support pre-event, event, and post-event activities; track and communicate event particulars to internal partners and external clients.
Learn the hotel’s products, pricing, function space, and audiovisual details as needed for group and event success.
Learn and use digital sales systems and sales processes; understand the hotel’s sales strategies and budgeted goals. Apply tools to achieve individual and team goals.
Prepare for and participate in internal meetings, reports, planning, training, and other communications in support of sales and the Executive Team.
Support the General Manager and Executive Team with administrative tasks, including reporting, meeting notes, office supplies, and coordination with human resources and accounting as needed.
Assist Human Resources with recruiting campaigns, associate recognition and events, and employee communications as needed.
Act as a liaison to all departments to facilitate cohesion, effective communication, and efficient operations. This may include disseminating information about sales, guest relations, or training initiatives in collaboration with Human Resources.
Maintain confidentiality of proprietary information including guest and coworker information.
Collaborate across teams with an entrepreneurial spirit to support hotel goals.
Other duties as required.
Desired Skills And Experience
Experience in a full-service hotel, preferably in Sales or Guest Reception support.
Marriott experience is a plus.
Monday–Friday, 1st shift availability; flexible availability (including weekends) preferred, as needed.
Compensation
Starting hourly pay for this position is $20.00, depending on experience.
Why Concord? Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and provide a great working environment. Our Associate First policy emphasizes development and support for our team.
#J-18808-Ljbffr