Logo
H&M

H&M Sales Advisor - Brookfield Mall

H&M, Goerkes Corner, Wisconsin, United States

Save Job

Base Pay Range $14.50/hr - $14.50/hr

Job Description As a Sales Advisor, you will provide excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You will use your fashion and product knowledge to give customers all relevant information. You will also manage garment refill & care, presentation, and contribute to a clean and tidy sales floor and back of house.

A Day in the Life Customer Sales & Profit

Provide excellent customer service and guide customers through the store and OMNI experience.

Engage and converse with customers to provide excellent service.

Guide customers through fashion trends, stories & products.

Promote and sell our products.

Actively promote Hello Member Loyalty App and sustainability initiatives.

Represent H&M positively.

Support commercial or operational actions to reach sales targets.

Fashion & Trend Awareness

Stay up to date with fashion trends, styles, brands, competitors.

Use product knowledge to share information with customers.

Team & Development

Share service, fashion, and store operations knowledge with colleagues.

Follow all procedures, routines, and legal requirements.

Give & receive feedback to support each other.

Participate in onboarding, training, and courses relevant to role.

Retail Operations / Visual & Commercial Execution

Complete garment cycle from unpacking to steaming.

Operate fitting room and checkout areas according to best practice.

Maintain a clean sales floor and back of house.

Support garment presentation and visual guidelines.

Ensure good stock levels with replenishment routines.

Follow OMNI services & tech tools.

Support opening and closing of store.

Follow H&S guidelines and legal requirements.

Qualifications

Passionate about fashion.

Motivated by providing great customer experience.

Communicative, creative, curious, flexible, decisive, action-oriented.

Enjoy working in a collaborative environment.

Sales experience in dynamic environment.

Experience with customer service in fashion or retail.

Why You'll Love Working at H&M

Diverse backgrounds are valued.

Values-driven organization with 7 core values.

Access to Colleague Resource Groups.

Inclusive company encouraging authenticity.

Global talent community and career growth.

Comprehensive benefits: health insurance, wellness, retirement, paid leave, community day.

Employee discount at H&M, Other Stories, COS.

Additional Information Job Status Hourly, Non-Exempt

EEOC Code SLS

Compensation Sales Associates Pay Rate $14.50 per hour

Benefits All employees receive a staff discount card usable on all H&M Group brands online and in stores. Includes incentive program and global benefits. Local markets offer competitive perks and benefits.

Inclusion & Diversity H&M Group is committed to inclusive, diverse workplaces and fair recruitment practices. We encourage no cover letters to avoid bias.

Company Description H&M is a fashion brand offering the latest styles and affordable essentials with a sustainable focus.

Seniority Level Entry level

Employment Type Part-time

Job Function Other

#J-18808-Ljbffr