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TSP, a Syneos Health company

Key Account Manager

TSP, a Syneos Health company, Milwaukee, Wisconsin, United States, 53244

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Key Account Manager – Orphalan, a Syneos Health Company Orphalan is dedicated to developing innovative treatments for patients with rare diseases. In our mission to improve the lives of patients who often feel neglected, we build a culture of collaboration, equality, and diversity while offering a comprehensive benefits package.

Job Overview As a Key Account Manager, you will own relationships with physicians and pharmacy directors, leveraging these connections to generate increased demand for Orphalan’s products. You will position the company as a caring partner in rare disease treatment, targeting key prescribers and influencers within your territory to achieve sales, growth, and market share objectives.

Responsibilities and Duties

Achieve regional sales, growth, and market share targets.

Develop, implement, and update a territory business action plan, identifying key customers, opportunities, and tactics.

Provide thoughtful input to commercial colleagues for strategic and tactical planning.

Execute national sales and marketing plans and strategies.

Build a strong network within the territory and share knowledge with the national team.

Anticipate potential barriers and propose responsible solutions.

Maintain in‑depth knowledge of disease‑state drivers, influencers, and prescribing patterns.

Develop and nurture close relationships with target customers, taking initiative to manage key medical experts.

Build relationships with key accounts and opinion leaders in relevant specialist groups.

Identify and acquire new clients.

Maximize effectiveness of customer calls and presentations.

Proactively develop and implement programs to increase market share (meetings, symposia, projects).

Participate in national/regional meetings and medical conferences.

Effectively handle customer objections and exceed expectations.

Share exemplary skills with the team in a training capacity when called upon.

Qualifications

Scientific background or degree combined with >8 years of experience in pharmaceutical sales or a similar role.

Expertise in orphan drugs; experience with hepatology, neurology, metabolic, and gastroenterology professionals is beneficial.

Existing relationships with territory accounts is a strong plus.

Proven track record of success in a competitive environment.

Product launch experience.

Willingness to travel as required.

Outstanding negotiation skills and a business sense.

Excellent communication and interpersonal skills.

Person of integrity complying with company policies and local legislation.

High energy, positive outlook, entrepreneurial spirit, and proactive approach.

Ability to set priorities and be highly self‑accountable.

Ability to build strong relationships with key accounts/customers.

Excellent presentation skills supporting ideas and strategies to management.

Working knowledge of MS Office, Outlook, and effective presentation creation.

Equal Opportunity Employer Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled).

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