Nimey Auto Group
Entry level and Experienced Service Advisors
Nimey Auto Group, Utica, New York, United States
Entry level and Experienced Service Advisors
Full-time
Our Mission and Vision:
History:
In 1964 on the corner of Culver and Bleecker in Utica, Rich Nimey established Rich Nimey’s Sales and Service, Inc. Rich Nimey built a repair business upon his values and ethics. With his 3 sons by his side since they could walk he continued to grow and teach. Modern times have prompted change and expansion, with a new approach in leadership “Nimeys The New Generation '' is now run by Rich’s eldest son Matthew Nimey. With much hard work and dedication to his staff and company Nimey's The New Generation had outgrown the original location. A state of the art automotive center which includes the following services: Major and minor mechanical work, electronic system diagnostics, state inspections, body work, towing, and car sales was designed and built. Since the great expansion in 2014 there has been incredible growth and more expansion. In September of 2022 Cindy and Matt added a second location in Boonville NY called Matt Nimey Buick GMC. This new car franchise has an incredible reputation in the community and we will now implement our mission to this new location. Richard Nimey, Cindy and Richs’ middle son, owns and operates NextGen Car Care in Clinton NY. This state of the art facility works hand and hand with New Generation Cars and Matt Nimey Buick GMC. Together they operate as Nimeys Automotive Group.
Our Mission Statement:
Nimey’s The New Generation is a high quality, professional automotive maintenance and repair company. Since 1964 it has been our mission to serve our customers and our employees by providing the best value in automotive service and repair. We will strive to earn our customers’ loyalty by always exceeding expectations of customer service, hiring and training the best technicians and advisors available and maintaining great business relations with our vendors. We strive to build the best place to work, an outstanding reputation in the community, and to be customers' first choice for automotive service. Built upon our highest values of Compassion, Work Ethics, and Integrity, our actions will all be in the direction of always being excellent.
Our company slogan:
We are the area's top destination for all your automotive needs.
Our core values:
Integrity:
Put the needs of the company and customer before our own.
We do not lie, cheat, cut corners, or steal.
We do what we say we will do.
We communicate directly & openly, so as to be clear about our intentions or opinions or facts.
We act responsibly with all company resources: time, money, and other assets.
Have a sense of passion & pride in what we do.
We make our company and brand stand out as a leader among the crowd through our other core values.
Compassion:
We strive to have compassion for our Job, our Team and our Customers.
We are never done improving ourselves in our core areas of competency, and new areas of development so that we can best exceed expectations.
We need to feel the customers' expressions and express to them the importance we place in helping them.
Our compassion is seen by customers and peers who see us as professionals, as we constantly strive to be best-in-class and better at what we do.
Work Ethic:
Have a sense of urgency
Take goals seriously. Do everything in our power to achieve it.
We uphold the company core values.
We do not make excuses. We recognize most reasons are just that. We accept responsibility for our actions, or lack thereof.
We lead by example.
Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
High school diploma or GED required
Neat, clean, and professional appearance
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Basic computer and internet skills.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Our Mission and Vision:
History:
In 1964 on the corner of Culver and Bleecker in Utica, Rich Nimey established Rich Nimey’s Sales and Service, Inc. Rich Nimey built a repair business upon his values and ethics. With his 3 sons by his side since they could walk he continued to grow and teach. Modern times have prompted change and expansion, with a new approach in leadership “Nimeys The New Generation '' is now run by Rich’s eldest son Matthew Nimey. With much hard work and dedication to his staff and company Nimey's The New Generation had outgrown the original location. A state of the art automotive center which includes the following services: Major and minor mechanical work, electronic system diagnostics, state inspections, body work, towing, and car sales was designed and built. Since the great expansion in 2014 there has been incredible growth and more expansion. In September of 2022 Cindy and Matt added a second location in Boonville NY called Matt Nimey Buick GMC. This new car franchise has an incredible reputation in the community and we will now implement our mission to this new location. Richard Nimey, Cindy and Richs’ middle son, owns and operates NextGen Car Care in Clinton NY. This state of the art facility works hand and hand with New Generation Cars and Matt Nimey Buick GMC. Together they operate as Nimeys Automotive Group.
Our Mission Statement:
Nimey’s The New Generation is a high quality, professional automotive maintenance and repair company. Since 1964 it has been our mission to serve our customers and our employees by providing the best value in automotive service and repair. We will strive to earn our customers’ loyalty by always exceeding expectations of customer service, hiring and training the best technicians and advisors available and maintaining great business relations with our vendors. We strive to build the best place to work, an outstanding reputation in the community, and to be customers' first choice for automotive service. Built upon our highest values of Compassion, Work Ethics, and Integrity, our actions will all be in the direction of always being excellent.
Our company slogan:
We are the area's top destination for all your automotive needs.
Our core values:
Integrity:
Put the needs of the company and customer before our own.
We do not lie, cheat, cut corners, or steal.
We do what we say we will do.
We communicate directly & openly, so as to be clear about our intentions or opinions or facts.
We act responsibly with all company resources: time, money, and other assets.
Have a sense of passion & pride in what we do.
We make our company and brand stand out as a leader among the crowd through our other core values.
Compassion:
We strive to have compassion for our Job, our Team and our Customers.
We are never done improving ourselves in our core areas of competency, and new areas of development so that we can best exceed expectations.
We need to feel the customers' expressions and express to them the importance we place in helping them.
Our compassion is seen by customers and peers who see us as professionals, as we constantly strive to be best-in-class and better at what we do.
Work Ethic:
Have a sense of urgency
Take goals seriously. Do everything in our power to achieve it.
We uphold the company core values.
We do not make excuses. We recognize most reasons are just that. We accept responsibility for our actions, or lack thereof.
We lead by example.
Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
High school diploma or GED required
Neat, clean, and professional appearance
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Basic computer and internet skills.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr