Matt Nimey Buick GMC
Entry level and Experienced Service Advisors
Matt Nimey Buick GMC, Utica, New York, United States
Entry Level and Experienced Service Advisors
Full-time
Our Mission and Vision:
Nimey’s The New Generation is a high quality, professional automotive maintenance and repair company. Since 1964 it has been our mission to serve our customers and our employees by providing the best value in automotive service and repair. We will strive to earn our customers’ loyalty by always exceeding expectations of customer service, hiring and training the best technicians and advisors available and maintaining great business relations with our vendors. We strive to build the best place to work, an outstanding reputation in the community, and to be customers' first choice for automotive service. Built upon our highest values of Compassion, Work Ethics, and Integrity, our actions will all be in the direction of always being excellent.
Responsibilities:
Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers, and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
Minimum Requirements:
High school diploma or GED required
Neat, clean, and professional appearance
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Basic computer and internet skills.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Full-time
Our Mission and Vision:
Nimey’s The New Generation is a high quality, professional automotive maintenance and repair company. Since 1964 it has been our mission to serve our customers and our employees by providing the best value in automotive service and repair. We will strive to earn our customers’ loyalty by always exceeding expectations of customer service, hiring and training the best technicians and advisors available and maintaining great business relations with our vendors. We strive to build the best place to work, an outstanding reputation in the community, and to be customers' first choice for automotive service. Built upon our highest values of Compassion, Work Ethics, and Integrity, our actions will all be in the direction of always being excellent.
Responsibilities:
Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers, and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
Minimum Requirements:
High school diploma or GED required
Neat, clean, and professional appearance
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Basic computer and internet skills.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr