The Ohio State University
Job Title: Supervisor, Retail Sales Department – James | SSCBC Boutique
The Comprehensive Cancer Center – Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high‑quality health services in detection, diagnosis, treatment and rehabilitation. Hope’s Boutique, located inside the Breast Center and in the lobby of The James, serves countless cancer patients with specialty garments, head coverings, styling services, jewelry, lotions, books and other retail products. The boutique’s specialized staff are an integral part of the care team and the Breast Center/James Cancer Hospital’s offerings to patients and families.
Scope of Position The Assistant Manager directs the processes and makes decisions to guide the operations of a specialized boutique. The role includes leading and closely overseeing daily activities and operations such as purchasing, inventory management and personnel resourcing. The Assistant Manager ensures consistent strength in customer service by leading the Lead Fitter and frontline staff. Together with the Manager, the Assistant Manager determines strategies to drive topline revenue growth and enhance profitability of Hope’s Boutique.
Minimum Qualifications
For Hire:
Bachelor’s degree in retail management, retail merchandising, business management or related field of study or equivalent experience; 4–7 years of retail operations, productivity management, decision support and data analysis experience; strong written and communication/presentation skills; solid knowledge of industry trends and innovative systems as well as POS experience.
Ongoing:
Meets mandatory education, in‑service and health surveillance requirements; demonstrates competence in technical, interpersonal and cognitive skills required to meet essential job functions; maintains a working knowledge of institutional and departmental policies and procedures.
Career Roadmap
FUNCTION: Sales and Customer Service
SUB‑FUNCTION: Retail
CAREER BAND: People Leader – Managerial
CAREER LEVEL: M1
Additional Information
Location: Spielman Comprehensive Breast Center (0874)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
Equal Opportunity Statement The university is an equal‑opportunity employer, including veterans and persons with disabilities. As required by Ohio Revised Code section 3345.0216, Ohio State will educate students by means of free, open and rigorous intellectual inquiry, equip them with intellectual skills, and treat all staff and students as individuals, providing equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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Scope of Position The Assistant Manager directs the processes and makes decisions to guide the operations of a specialized boutique. The role includes leading and closely overseeing daily activities and operations such as purchasing, inventory management and personnel resourcing. The Assistant Manager ensures consistent strength in customer service by leading the Lead Fitter and frontline staff. Together with the Manager, the Assistant Manager determines strategies to drive topline revenue growth and enhance profitability of Hope’s Boutique.
Minimum Qualifications
For Hire:
Bachelor’s degree in retail management, retail merchandising, business management or related field of study or equivalent experience; 4–7 years of retail operations, productivity management, decision support and data analysis experience; strong written and communication/presentation skills; solid knowledge of industry trends and innovative systems as well as POS experience.
Ongoing:
Meets mandatory education, in‑service and health surveillance requirements; demonstrates competence in technical, interpersonal and cognitive skills required to meet essential job functions; maintains a working knowledge of institutional and departmental policies and procedures.
Career Roadmap
FUNCTION: Sales and Customer Service
SUB‑FUNCTION: Retail
CAREER BAND: People Leader – Managerial
CAREER LEVEL: M1
Additional Information
Location: Spielman Comprehensive Breast Center (0874)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
Equal Opportunity Statement The university is an equal‑opportunity employer, including veterans and persons with disabilities. As required by Ohio Revised Code section 3345.0216, Ohio State will educate students by means of free, open and rigorous intellectual inquiry, equip them with intellectual skills, and treat all staff and students as individuals, providing equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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