Align Technology, Inc.
Sr. Global Product Manager iTero
Department : Research & Development Employment Type : Full Time Location : EMEA-Switzerland-HQ Description
At Align Technology, Inc., we are redefining the future of dental care and digital orthodontics. As the world’s leading 3D printing company and the force behind transformative products like Invisalign, iTero, and our Align Digital Platform, our commitment to innovation and clinical excellence is unmatched. The Global Product Manager will be responsible for their specific product/portfolio area and own the end-to-end product life-cycle, from product definition through to launch, via the Channel Teams. This position is targeted for a Professional seeking a Product Management position. Your responsibilities within the Global Product Marketing Organization include translating customer insights into user needs and product requirements, working closely with engineering and UIUX team, and partnering with the global channel teams. Additionally, you will become an SME for the team to fully leverage available tools to help understand customer behavior and improve workflows.
This position is fully based onsite 5 days per week in the Rotkreuz office. Key Responsibilities
Be part of the iTero Scanners, iTero Clinical & Lab solutions and Ortho-Resto portfolio. Partner with the Channel teams to synthesize customer issues and barriers to adoption/utilization. Represent needs of the geography in which they are located and be key partner to commercial and marketing teams with respect to portfolio, adoption and lifecycle. Collect VOC and analyze product data and feedback to support recommendations for improvements to products and solutions, drive implementation of the changes. Measure product performance (KPIs) to define additional actions needed to improve utilization/adoption. Develop deep expertise in the use of internal tools to help us to monitor, troubleshoot and solve customer problems and workflow challenges. Develop deep expertise in the use of internal tools to help drive increased customer awareness of available features and functionality. Develop supporting tools and materials to drive product adoption/utilization. Work closely with the channel teams to develop go-to-market models. Drive early feasibility studies, technical design assessments and limited market released prior to full general availability. Work with cross-functional teams including regulatory, clinical, finance and operations to support product needs. Other duties as required. Skills, Knowledge & Expertise
Bachelor's degree in business, marketing, engineering, biology, or related field required. 6-10 years of product management experience or equivalent. Excellent, articulate, and concise communication, presentation, and interpersonal skills with the ability to work effectively with cross-functional teams and professionally with customers. Self starter with ability to work and navigate the organization as needed with limited oversight and guidance to achieve objectives. Familiarity with modern product management tools (e.g. Pendo) and AI-first mindset. Strong analytical and strategic thinking skills. Ability to travel domestically and internationally as needed (up to 20%). Complementary skills: Passionate about digital dental healthcare, strong customer focus, and an advocate for customer needs. A basic understanding of technology, software development, or other relevant technical aspects.
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Department : Research & Development Employment Type : Full Time Location : EMEA-Switzerland-HQ Description
At Align Technology, Inc., we are redefining the future of dental care and digital orthodontics. As the world’s leading 3D printing company and the force behind transformative products like Invisalign, iTero, and our Align Digital Platform, our commitment to innovation and clinical excellence is unmatched. The Global Product Manager will be responsible for their specific product/portfolio area and own the end-to-end product life-cycle, from product definition through to launch, via the Channel Teams. This position is targeted for a Professional seeking a Product Management position. Your responsibilities within the Global Product Marketing Organization include translating customer insights into user needs and product requirements, working closely with engineering and UIUX team, and partnering with the global channel teams. Additionally, you will become an SME for the team to fully leverage available tools to help understand customer behavior and improve workflows.
This position is fully based onsite 5 days per week in the Rotkreuz office. Key Responsibilities
Be part of the iTero Scanners, iTero Clinical & Lab solutions and Ortho-Resto portfolio. Partner with the Channel teams to synthesize customer issues and barriers to adoption/utilization. Represent needs of the geography in which they are located and be key partner to commercial and marketing teams with respect to portfolio, adoption and lifecycle. Collect VOC and analyze product data and feedback to support recommendations for improvements to products and solutions, drive implementation of the changes. Measure product performance (KPIs) to define additional actions needed to improve utilization/adoption. Develop deep expertise in the use of internal tools to help us to monitor, troubleshoot and solve customer problems and workflow challenges. Develop deep expertise in the use of internal tools to help drive increased customer awareness of available features and functionality. Develop supporting tools and materials to drive product adoption/utilization. Work closely with the channel teams to develop go-to-market models. Drive early feasibility studies, technical design assessments and limited market released prior to full general availability. Work with cross-functional teams including regulatory, clinical, finance and operations to support product needs. Other duties as required. Skills, Knowledge & Expertise
Bachelor's degree in business, marketing, engineering, biology, or related field required. 6-10 years of product management experience or equivalent. Excellent, articulate, and concise communication, presentation, and interpersonal skills with the ability to work effectively with cross-functional teams and professionally with customers. Self starter with ability to work and navigate the organization as needed with limited oversight and guidance to achieve objectives. Familiarity with modern product management tools (e.g. Pendo) and AI-first mindset. Strong analytical and strategic thinking skills. Ability to travel domestically and internationally as needed (up to 20%). Complementary skills: Passionate about digital dental healthcare, strong customer focus, and an advocate for customer needs. A basic understanding of technology, software development, or other relevant technical aspects.
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