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Clutch Canada

Onsite Manager (Part-Time)

Clutch Canada, Oakland, California, United States, 94616

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What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of

Stessa

(financial and asset management software),

RentPrep

(tenant screening and placement service for landlords), and

Mynd

(property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in

Casago

(short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the role The part-time

Onsite Manager (OSM)

lives onsite at the property listed below and essentially acts as the eyes and ears of the building, reporting to the Property Manager, so quality communication is paramount to success in this position. This person will have regular responsibilities of maintaining the property’s common areas and walkways (light landscaping like pulling weeds, sweeping, picking up trash, or washing concrete as needed), as well as minor property repairs (such as changing out locks, changing light bulbs, installing lockboxes). Given that the part-time

OSM

lives onsite, they will act as the first responder to emergency issues at the building. They will also regularly interact and communicate with residents regarding items such as scheduling repairs, assisting with access to the units for repairs, emergencies, inspections, or any other visit needed. In these interactions, the part-time OSM is expected to provide outstanding customer service and log any issues reported by residents to be communicated back to the Property Manager.

The part-time

Onsite Manager ’s independent work at this property is vital to accomplishing the goals of the building’s owner, Property Manager, and residents. Estimated 20 hours per week commitment on a part-time basis.

Responsibilities

Weekly upkeep of the exterior walkways and common areas, including removing all litter and debris from the building grounds, city sidewalks, gutters and general marketing perimeter surrounding the building

Cleaning laundry rooms, mailbox areas, and pool areas, as applicable

Assist with leasing units by placing keys in lockboxes for self-showings, hosting open houses as requested, and performing in-person showings as needed

Assist with inspections of units, including but not limited to: Rent Ready, Move-In, Initial Move-Out, Move-Out, City and County Required, and Preventative Maintenance

Respond to emergency on-call issues including taking phone calls, contacting vendors, taking photos, writing preliminary incident reports, and reporting incidents to and following up with the Property Manager

Assist with touch up cleaning of vacant units between residents

Check and replace or request replacement of exterior lighting

Clean trash and recycling areas weekly. Break down oversized boxes, small furniture, and compact trash bin contents, as needed

Monitor trash and recycling to ensure scheduled pick-ups occur. Champion city recycling requirements where applicable

Perform minor work orders, such as changing light bulbs, sweeping/washing walkways, changing locks, and cleaning of units as needed

Ensures that storage areas always remain locked when not in use and that all occupied storage units are income‑bearing

Light landscape work including, but not limited to, pulling weeds, watering planters and raking leaves. Must be able to use a blower, shovel, and other equipment, as needed

Deliver resident communication and legal documents as required and within local, state, and federal regulations

Monitor parking spaces, issue citations, and request tow of cars that are improperly parked, abandoned, or in spaces assigned to another resident. Additionally, audit that all income‑bearing parking spaces are only used by persons with parking agreements for that space

Appear before rent boards and at city compliance‑related meetings as necessary

Perform other duties as required

Serve as a company representative in eviction‑related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

Must own smartphone and possess adequate skills to manage tasks and reports through mobile applications

Must be able to pass a criminal background check and drug screen

Must be able to work at varying times, including evening and weekends hours and be available for on-call status

Strong written and verbal communication skills with all stakeholders

Strong customer service skills

Past experience with light handyman work, such as changing locks, troubleshooting issues, sweeping, mopping, general cleaning, changing light bulbs, using power tools, general tools, and touch up painting as needed

Working Conditions

Both indoor and outdoor work in all types of weather

May be required to stand for several hours at a time, to climb up stairs several times a day, and to lift a minimum of 30 pounds

Property Location 240 Athol Ave, Oakland, CA 94606

Travel required [5%] Possible court appearances for eviction proceedings

Compensation $16.90 - $20.00 hourly plus. In addition, a 33% rental discount offered as part of the compensation package.

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job‑related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

Generous PTO Policy

12 Paid Holidays

Volunteer Time Off

Paid Parental Leave

401k Program

Wellness and home office/cell phone subsidies

Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy‑related condition, marital status, height and/or weight.

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