Logo
Clutch Canada

Property Manager

Clutch Canada, Dallas, Texas, United States, 75215

Save Job

What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of

Stessa

(financial and asset management software),

RentPrep

(tenant screening and placement service for landlords), and

Mynd

(property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in

Casago

(short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy.

Responsibilities

Manage a portfolio in accordance with investors’ changing goals and objectives

Provide excellent customer service at all times to our investors

Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors

Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence

Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion

Build strong virtual relationships with all other Roofstock departments

Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement

Ability to discuss and cross-sell Roofstock real estate products

You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property

Assist investors with the purchase/sale of income properties

Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

Must have an active Georgia Real Estate License

Bachelor’s degree in business or related field, or equivalent experience

3+ years experience in residential or commercial property management, or real estate operations, required

Prior experience working directly with property ownership, a plus

Cost and revenue management experience, highly preferred

Tech savvy and experienced in working in a multitude of property management softwares

Extreme attention to detail

Excellent written and verbal communication skills

Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines

Thrives in a fast-paced and startup environment

Travel required

Must be able to travel within the assigned area a minimum of 10% of the time

Travel may be required for training + offsites

Valid drivers license and a reliable source of transportation

Location Dallas, TX

Compensation $70,000 annual base salary. Additionally, this position is eligible for a bonus based upon achievement of performance objectives. Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

Generous PTO Policy

12 Paid Holidays

Volunteer Time Off

Paid Parental Leave

401k Program

Wellness and home office/cell phone subsidies

Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#J-18808-Ljbffr