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New Mexico Donor Services

External Affairs Director

New Mexico Donor Services, Albuquerque, New Mexico, United States, 87101

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DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at NMDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!

We are seeking an External Affairs Director to join our team. This position will increase the organization’s reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in an array of community events while also pursuing community and corporate partnerships. Travel will be required.

Company Overview and Mission For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Key Responsibilities

Establish and maintain relationships with groups and in the community to raise awareness of organ and tissue donation and other business development opportunities.

Expand donation awareness in collaboration with the communications strategy, including advertising, public relations, digital and social media efforts, and managing strategic partnerships.

Represent the company in community development activities and initiatives for the OPO’s designated service area, partnering with community groups such as major hospitals/transplant centers, faith‑based organizations, etc., to establish a presence in promoting donation.

Direct and oversee community relations programs that effectively describe and promote donation in an effort to save and enhance lives.

Legislatively represent and protect organization interests by working with local, state, and federal government entities; develop key relationships with government and legislative leaders; ensure excellent working relationships with government leaders.

Monitor legislative and regulatory activities.

Partner with the CEO and Corporate Officers on proposed legislative actions to determine the potential impact on donation.

Collaborate with senior leadership and the OPO community regarding the company’s position on local, state, and federal regulations and collaborate with the Communications Director to convey internally and externally.

Collaborate with the Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral; contribute to web and social media content.

Manage the Public Education Staff and oversee the efficiency of donation‑related events to increase the number of registered donors; serve as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers.

Represent the organization at community and business events which will require public speaking with poise and engagement.

Support senior leaders with talking points, background details, crisis communications and stakeholder communications.

Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and keep track of developing trends to communicate in a timely and appropriate manner with stakeholders and the general public.

Perform other duties as assigned.

Ideal Candidate Attributes

Ability to communicate internally and externally to diverse audiences with tact, courtesy, and superior attention to detail.

Write clearly, creatively, and persuasively to advance priorities across a variety of channels; tell stories ethically and with an equity‑focused lens; copyedit with a critical eye.

Manage, organize, prioritize, and deliver on day‑to‑day tasks and longer‑term projects, individually and as part of a fast‑paced team.

Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems.

Technologically savvy; demonstrate ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications; experience with Salesforce is a plus.

Fluency in English and Spanish is preferred.

Education and Experience

Bachelor’s degree or equivalent work experience; Master’s degree preferred.

Eight (8) years in marketing and communication – previous experience managing projects and employees required.

Valid driver’s license with ability to pass MVR underwriting requirements.

Compensation Package

Up to 184 hours of PTO your first year.

Up to 72 hours of Sick Time your first year.

Two medical plans (your choice of a PPO or HDHP), dental, and vision coverage.

403(b) plan with matching contribution.

Company‑provided term life, AD&D, and long‑term disability insurance.

Wellness program.

Supplemental insurance benefits such as accident coverage and short‑term disability.

Discounts on home/auto/renter/pet insurance.

Cell phone discounts through Verizon.

COVID‑19 Vaccine Requirement New employees must have their first dose of the COVID‑19 vaccine by their potential start date or be able to supply proof of vaccination.

Application Process You will receive a confirmation e‑mail upon successful submission of your application. The next step of the selection process will be a video screening. Instructions to complete the video screening will be contained in the confirmation e‑mail. Please note: you must complete the video screening within 5 days from submission of your application to be considered for the position.

Equal Opportunity DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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