Ziplyfiber
Residential Sales and Service Consultant
Everett, United States | Posted on 12/09/2025
We're building the fibernetwork you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internetthat works the way it should. No gimmicks, no gotchas. Internet shouldn't getin the way of life: it should make it better.
Benefits Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth andeducation reimbursement programs.
AtZiply Fiber, our mission is to elevate the connected lives of our communitiesevery day. We are delivering the fastest home internet in the Northwest, with an focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does ourneed for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. Westrive to build relationships and provide customers and communities withrefreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring O ourcustomers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You Weempower our customers to choose the products that best meet their needs, and wesupport our employees to implement solutions that elevate the experiences ofour customers and coworkers.
Innovation and Improvement We always look for ways to make the experiences of our customers –and each other – better.
Earning Your Trust We earntrust by communicating simply and transparently as real people, not as acorporation.
Job Summary The Residential Sales andService Consultants are responsible for creating an outstanding experience atevery interaction for both new and existing customers. The person uses superiorproduct knowledge and a passion for customer satisfaction to provide solutionsfor a wide range of residential customer needs in a fast paced and energeticenvironment.
Essential Duties and Responsibilities The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all dutiesperformed.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathetically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
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We're building the fibernetwork you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internetthat works the way it should. No gimmicks, no gotchas. Internet shouldn't getin the way of life: it should make it better.
Benefits Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth andeducation reimbursement programs.
AtZiply Fiber, our mission is to elevate the connected lives of our communitiesevery day. We are delivering the fastest home internet in the Northwest, with an focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does ourneed for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. Westrive to build relationships and provide customers and communities withrefreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring O ourcustomers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You Weempower our customers to choose the products that best meet their needs, and wesupport our employees to implement solutions that elevate the experiences ofour customers and coworkers.
Innovation and Improvement We always look for ways to make the experiences of our customers –and each other – better.
Earning Your Trust We earntrust by communicating simply and transparently as real people, not as acorporation.
Job Summary The Residential Sales andService Consultants are responsible for creating an outstanding experience atevery interaction for both new and existing customers. The person uses superiorproduct knowledge and a passion for customer satisfaction to provide solutionsfor a wide range of residential customer needs in a fast paced and energeticenvironment.
Essential Duties and Responsibilities The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all dutiesperformed.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathetically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
#J-18808-Ljbffr