Regions Bank
Digital Product Manager
Location: Birmingham, AL (Hoover, Alabama) – Onsite required.
Employment type: Full-time. Work schedule includes full days in the office three or more days a week. Relocation assistance not provided.
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Responsibilities
Defines and owns the long-term strategy, roadmap, and expansion of specified digital products and/or capabilities.
Manages performance information such as usage, sales, fraud, and other key information to provide forecasts and market evolution insights.
Guides associates to create meaningful research and propose data‑driven ideas to close customer experience gaps in journeys.
Owns the customer journey for a specific digital product and/or capability.
Quantifies investments in digital products and/or capabilities by creating agile lean business cases, communicating the value of those investments to stakeholders, gaining buy‑in, securing prioritization through governance processes, and performing post‑release analysis.
Prepares and delivers presentations for the bank’s senior leadership.
Identifies and manages current and emerging risks associated with an assigned digital product and/or capability and ensures risks are effectively monitored, measured, and controlled.
Teams effectively in a matrixed organization of digital channel owners, UX leaders, business leaders, technology associates, and other key stakeholders to advocate for the customer and ensures the execution of strategic goals.
Provides guidance for front‑line associates about sales or service tools (e.g., field training and communication).
Reviews marketing collateral for accuracy and ensures digital products are promoted effectively.
Understands industry research about customer behaviors, new digital offerings, new providers, and regulatory impacts while keeping business leaders informed.
Manages vendor relationships, including responding to and sending requests, managing risk, and ensuring compliance.
Leads and mentors others within the department (including senior management evaluation of technical skill levels).
Requirements
Bachelor’s degree and seven (7) years related experience in digital banking, digital product management, business case development, or financial services.
OR High School Diploma/GED and eleven (11) years related experience in digital banking, digital product management, business case development, financial services, or business requirements/analysis.
Familiarity or working knowledge of project management and/or software delivery methodologies (e.g., Agile).
Preferences
Scaled Agile Framework (SAFe) Agilist or Product Owner/Manager certification.
Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), Office of Foreign Assets Control (OFAC), or Consumer Due Diligence (CDD) experience.
Skills and Competencies
Ability to influence and resolve conflicts.
Ability to work independently with high level direction.
Critical thinking and strategic planning.
Demonstrated success in launching digital initiatives and/or major enhancements.
Excellent organization and project management skills.
Excellent written and verbal communication.
Financial analysis, business case development.
Proficiency in Microsoft Office, JIRA, and Confluence.
Proven ability to be effective in a shared services organization.
Banking experience is a plus.
Experience working with mobile apps preferred.
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental, and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Compensation Details Base pay range: $104,645.20 – $135,320.00 per year.
Incentive pay: annual discretionary bonus plan.
Equal Opportunity Employer Regions is an Equal Opportunity Employer/including Disabled/Veterans. Applicants must currently be authorized to work in the United States on a full‑time basis. Regions will not sponsor applicants for work visas.
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Employment type: Full-time. Work schedule includes full days in the office three or more days a week. Relocation assistance not provided.
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Responsibilities
Defines and owns the long-term strategy, roadmap, and expansion of specified digital products and/or capabilities.
Manages performance information such as usage, sales, fraud, and other key information to provide forecasts and market evolution insights.
Guides associates to create meaningful research and propose data‑driven ideas to close customer experience gaps in journeys.
Owns the customer journey for a specific digital product and/or capability.
Quantifies investments in digital products and/or capabilities by creating agile lean business cases, communicating the value of those investments to stakeholders, gaining buy‑in, securing prioritization through governance processes, and performing post‑release analysis.
Prepares and delivers presentations for the bank’s senior leadership.
Identifies and manages current and emerging risks associated with an assigned digital product and/or capability and ensures risks are effectively monitored, measured, and controlled.
Teams effectively in a matrixed organization of digital channel owners, UX leaders, business leaders, technology associates, and other key stakeholders to advocate for the customer and ensures the execution of strategic goals.
Provides guidance for front‑line associates about sales or service tools (e.g., field training and communication).
Reviews marketing collateral for accuracy and ensures digital products are promoted effectively.
Understands industry research about customer behaviors, new digital offerings, new providers, and regulatory impacts while keeping business leaders informed.
Manages vendor relationships, including responding to and sending requests, managing risk, and ensuring compliance.
Leads and mentors others within the department (including senior management evaluation of technical skill levels).
Requirements
Bachelor’s degree and seven (7) years related experience in digital banking, digital product management, business case development, or financial services.
OR High School Diploma/GED and eleven (11) years related experience in digital banking, digital product management, business case development, financial services, or business requirements/analysis.
Familiarity or working knowledge of project management and/or software delivery methodologies (e.g., Agile).
Preferences
Scaled Agile Framework (SAFe) Agilist or Product Owner/Manager certification.
Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), Office of Foreign Assets Control (OFAC), or Consumer Due Diligence (CDD) experience.
Skills and Competencies
Ability to influence and resolve conflicts.
Ability to work independently with high level direction.
Critical thinking and strategic planning.
Demonstrated success in launching digital initiatives and/or major enhancements.
Excellent organization and project management skills.
Excellent written and verbal communication.
Financial analysis, business case development.
Proficiency in Microsoft Office, JIRA, and Confluence.
Proven ability to be effective in a shared services organization.
Banking experience is a plus.
Experience working with mobile apps preferred.
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental, and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Compensation Details Base pay range: $104,645.20 – $135,320.00 per year.
Incentive pay: annual discretionary bonus plan.
Equal Opportunity Employer Regions is an Equal Opportunity Employer/including Disabled/Veterans. Applicants must currently be authorized to work in the United States on a full‑time basis. Regions will not sponsor applicants for work visas.
#J-18808-Ljbffr