DCD Automotive Holdings, INC
Automotive Service Advisor
DCD Automotive Holdings, INC, North Kingstown, Rhode Island, us, 02852
Nucar Toyota of North Kingstown
is seeking a knowledgeable Service Advisor to work one‑on‑one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in‑house training and support as well as competitive compensation and benefits packages.
Job Responsibilities
Greet customers when they arrive at the service center.
Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs.
Educate customers with in‑depth information about available aftermarket and OE (original equipment manufacturer) part options.
Answer questions about service outcome and maintain process transparency.
Inform customers about warranty protections and potential cost savings.
Help customers make an informed decision between trading in a car or repairing it through our shop.
Manage and oversee the service center’s workflow and scheduling.
Education And/or Experience
High School Diploma or equivalent required.
Extensive knowledge of automotive industry and parts required.
Previous service or advising experience is preferred.
Benefits
Medical, Dental, Vision Coverage
Life Insurance
Fitness Discount
Short & Long‑Term Disability Insurance
Employee Referral Bonus, Longevity Bonus
Paid Vacations, Paid Holidays, & 401(k) with Company Contribution
We are excited about meeting you!
Nucar is a drug free, Equal Opportunity Employer
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is seeking a knowledgeable Service Advisor to work one‑on‑one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in‑house training and support as well as competitive compensation and benefits packages.
Job Responsibilities
Greet customers when they arrive at the service center.
Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs.
Educate customers with in‑depth information about available aftermarket and OE (original equipment manufacturer) part options.
Answer questions about service outcome and maintain process transparency.
Inform customers about warranty protections and potential cost savings.
Help customers make an informed decision between trading in a car or repairing it through our shop.
Manage and oversee the service center’s workflow and scheduling.
Education And/or Experience
High School Diploma or equivalent required.
Extensive knowledge of automotive industry and parts required.
Previous service or advising experience is preferred.
Benefits
Medical, Dental, Vision Coverage
Life Insurance
Fitness Discount
Short & Long‑Term Disability Insurance
Employee Referral Bonus, Longevity Bonus
Paid Vacations, Paid Holidays, & 401(k) with Company Contribution
We are excited about meeting you!
Nucar is a drug free, Equal Opportunity Employer
#J-18808-Ljbffr