The Juris Agency
Job Description
Are you passionate about cars and love helping people? The Randy Wise Automotive Team in Grand Blanc, Michigan, is looking for a friendly and skilled Service Advisor to join our dynamic team. We're not just about selling cars; we're about building lasting relationships and providing exceptional automotive care. As a Service Advisor, you'll be the friendly face and trusted voice that our customers rely on when their vehicles need attention. You'll be the crucial link between our valued customers and our expert service technicians, ensuring everyone is informed and satisfied. If you thrive on providing outstanding customer service, have a knack for understanding automotive needs, and enjoy being part of a supportive and growing team, we'd be thrilled to welcome you aboard. Come grow with us and help keep our community's vehicles running smoothly!
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities Greet customers warmly and professionally as they arrive for their service appointments.
Listen attentively to customer concerns and accurately document vehicle issues and requested services.
Provide clear and concise explanations of needed repairs and maintenance, including estimated costs and timelines.
Schedule service appointments and manage the workflow of the service department.
Maintain open communication with customers regarding the status of their vehicle repairs.
Build and maintain strong customer relationships, ensuring a positive service experience.
Collaborate effectively with the service technicians and parts department to ensure timely and accurate completion of work.
Requirements Proven experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
Excellent communication and interpersonal skills, with the ability to explain technical information clearly to customers.
Strong organizational and problem-solving abilities.
Proficiency with dealership management systems (DMS) and standard automotive software.
A valid driver's license.
High school diploma or equivalent; associate's or bachelor's degree in a related field is a plus.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities Greet customers warmly and professionally as they arrive for their service appointments.
Listen attentively to customer concerns and accurately document vehicle issues and requested services.
Provide clear and concise explanations of needed repairs and maintenance, including estimated costs and timelines.
Schedule service appointments and manage the workflow of the service department.
Maintain open communication with customers regarding the status of their vehicle repairs.
Build and maintain strong customer relationships, ensuring a positive service experience.
Collaborate effectively with the service technicians and parts department to ensure timely and accurate completion of work.
Requirements Proven experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
Excellent communication and interpersonal skills, with the ability to explain technical information clearly to customers.
Strong organizational and problem-solving abilities.
Proficiency with dealership management systems (DMS) and standard automotive software.
A valid driver's license.
High school diploma or equivalent; associate's or bachelor's degree in a related field is a plus.
#J-18808-Ljbffr