Al Serra Auto Plaza
Overview
Join to apply for the
Service Advisor
role at
Al Serra Auto Plaza . Al Serra Auto Plaza is the hub of the Serra Automotive Group, which consists of 61 dealerships and 86 automotive franchises selling and servicing 27 brands across 7 states. Bring your talent to the Al Serra Auto Plaza. Our opportunities for personal and professional growth and development are outstanding. Responsibilities
Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assisting customers with deciding to fix their car through the dealership’s shop or trading the vehicle in Overseeing and managing the service center’s scheduling and workflow Informing customers of changes in service or when their vehicle is ready to be picked up Qualifications
Values - integrity, drive, team player Ability to learn and follow body shop process Ability to learn and utilize diagnostic tools and special equipment Possesses ASE (level 2 or above) or State Technician Certification(s) Body Shop experience with import or domestic brands and automotive service-related operations Experience in dealership systems Benefits
Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan 401K and Roth IRA - with both matching and retirement contributions by Al Serra Auto Plaza Vacation time, generally ranging from one week up to three weeks per year based on time of employment Life Insurance Disability - both Short Term and Long Term Employee discounts on New and Used vehicles Flex Spending Available Seniority level
Entry level Employment type
Full-time Job function
Other Industries Referrals may increase your chances of interviewing at Al Serra Auto Plaza. Location: Clarkston, MI
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Join to apply for the
Service Advisor
role at
Al Serra Auto Plaza . Al Serra Auto Plaza is the hub of the Serra Automotive Group, which consists of 61 dealerships and 86 automotive franchises selling and servicing 27 brands across 7 states. Bring your talent to the Al Serra Auto Plaza. Our opportunities for personal and professional growth and development are outstanding. Responsibilities
Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assisting customers with deciding to fix their car through the dealership’s shop or trading the vehicle in Overseeing and managing the service center’s scheduling and workflow Informing customers of changes in service or when their vehicle is ready to be picked up Qualifications
Values - integrity, drive, team player Ability to learn and follow body shop process Ability to learn and utilize diagnostic tools and special equipment Possesses ASE (level 2 or above) or State Technician Certification(s) Body Shop experience with import or domestic brands and automotive service-related operations Experience in dealership systems Benefits
Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan 401K and Roth IRA - with both matching and retirement contributions by Al Serra Auto Plaza Vacation time, generally ranging from one week up to three weeks per year based on time of employment Life Insurance Disability - both Short Term and Long Term Employee discounts on New and Used vehicles Flex Spending Available Seniority level
Entry level Employment type
Full-time Job function
Other Industries Referrals may increase your chances of interviewing at Al Serra Auto Plaza. Location: Clarkston, MI
#J-18808-Ljbffr