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ADI Global Distribution

Inside Sales Associate II

ADI Global Distribution, Elk Grove Village, Illinois, us, 60009

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Inside Sales Associate II



ADI Global Distribution

ADI, part of Resideo Inc., is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this growing marketplace and recognize that our people are our greatest asset.

As an Inside Sales Associate, you will increase market share, uncover new opportunities, and provide solutions to customer needs that result in long‑term partnerships.

Job Duties Grow Customer Accounts for Profit

Meet performance targets by growing revenue and increasing the margin of assigned accounts.

Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.

Increase customer base by adding new customers.

Identify opportunities and convert customer purchases from competition.

Manage all existing accounts through steady communication using the Customer Database.

Make outbound calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service.

Educate customers about new products and product lines by keeping abreast of new developments in the industry.

Maintain and update customer interactions in the tracking system.

Demonstrate Product Knowledge

Apply knowledge of products and services and sell them to customers.

Explain features and advantages to customers in non‑technical terms.

Stay up‑to‑date on new offerings and technology trends through industry news and other sources.

Create Brand Value – Promote ADI

Leverage ADI resources, services, and programs to educate customers.

Provide exceptional shopping experience in‑store, by phone, and online.

Provide support to other duties as assigned.

You Must Have

1 year of sales experience.

Excellent verbal and written communication skills.

Computer literacy – basic knowledge to operate Microsoft Office.

Desire to be in a sales role and be accountable for sales revenue.

We Value

Prior experience in retail, hospitality, or customer service with negotiation skills.

Knowledge of customer relationship management tools.

Ability to thrive in a fast‑paced, results‑driven environment by meeting and exceeding all goals and targets.

Prior distribution experience.

Excellent negotiation skills.

Ability to work as part of a team and autonomously.

Highly competitive sales skills and desire to contribute to a winning team/organization.

What’s in It for You

Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1.

2 weeks' accrued vacation time in years 1 and 2, and 3 weeks from year 3.

12 paid holidays each year.

Four weeks parental leave without using vacation time.

Team member discounts on company products and other retail/service providers.

Monday to Friday working hours – no weekends.

Opportunity to progress within a global business.

About Us Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually.

Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business.

To learn more or apply: visit https://www.resideo.com. For privacy information, see our Recruitment Privacy Notice. If you require a reasonable accommodation to apply, use the Contact Us form for assistance.

Job Info Job ID: 17371

Category: Inside Sales

Posting Date: 2025-11-10

Schedule: Full time

Location: 509 Busse Rd, Elk Grove Village, 60007, US (On‑site)

Incentive Eligible: SIP

Hiring Salary Range: $15.53 – $29.39 per hour

Incentive: Performance‑based bonus up to 42.86% of annual salary

Benefits: Life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401(k) plan, vacation & holidays and others as described above.

Visa Sponsorship: Not eligible

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