Porter's Industrial
Join to apply for the
Sales & Service Manager
role at
Porter's Industrial .
1 day ago – Be among the first 25 applicants.
Position Overview We are seeking a motivated, organized, and relationship-driven
Sales & Service Manager
to lead both customer acquisition and ongoing service operations. This role combines outside sales, account management, and service route oversight. The ideal candidate thrives in a fast‑paced environment, builds strong customer relationships, and ensures our service delivery is consistent, accurate, and exceeds expectations.
Full‑time | On‑site
Key Responsibilities
Prospect and develop new business through cold calls, site visits, networking, and referrals.
Conduct needs assessments and present tailored product/service solutions.
Prepare proposals, quotes, and contract agreements.
Meet or exceed monthly and quarterly sales goals.
Maintain an active sales pipeline using CRM tools and follow‑up systems.
Serve as the primary point of contact for key accounts.
Conduct regular account reviews, audits, and customer satisfaction visits.
Resolve service issues quickly and effectively.
Identify upsell, cross‑sell, and expansion opportunities.
Build long‑term relationships based on trust, value, and consistent service.
Oversee daily service routes, schedules, and driver/technician performance.
Ensure accurate product pickup, delivery, inventory rotation, and order completion.
Monitor route metrics: on‑time delivery, product levels, quality standards, and safety compliance.
Train, coach, and support service personnel in customer service and operational best practices.
Coordinate with warehouse, inventory, and administrative teams to ensure smooth operations.
Support hiring, onboarding, training, and performance evaluations for service staff.
Lead by example in professionalism, communication, and work ethic.
Provide coaching and ride‑along with service reps when needed.
Qualifications
5+ years of experience in outside sales, route/service management, or a similar customer‑facing role.
Strong communication and presentation skills.
Ability to solve problems quickly and professionally.
Comfortable with physical work when needed (assisting with product handling, audits, etc.).
Valid driver’s license with a clean driving record.
CRM experience preferred.
Key Traits for Success
Competitive, self‑motivated, and goal‑driven.
Excellent relationship builder.
Highly organized with strong attention to detail.
Hands‑on leader who isn’t afraid to pitch in.
Positive attitude and team‑focused mindset.
Compensation & Benefits
Base salary + commission or performance bonus
Company vehicle or allowance
Health, dental, vision
Paid time off
Retirement plan options
Company phone/tablet, uniforms, etc.
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Facilities Services
Referrals increase your chances of interviewing at Porter's Industrial by 2x.
#J-18808-Ljbffr
Sales & Service Manager
role at
Porter's Industrial .
1 day ago – Be among the first 25 applicants.
Position Overview We are seeking a motivated, organized, and relationship-driven
Sales & Service Manager
to lead both customer acquisition and ongoing service operations. This role combines outside sales, account management, and service route oversight. The ideal candidate thrives in a fast‑paced environment, builds strong customer relationships, and ensures our service delivery is consistent, accurate, and exceeds expectations.
Full‑time | On‑site
Key Responsibilities
Prospect and develop new business through cold calls, site visits, networking, and referrals.
Conduct needs assessments and present tailored product/service solutions.
Prepare proposals, quotes, and contract agreements.
Meet or exceed monthly and quarterly sales goals.
Maintain an active sales pipeline using CRM tools and follow‑up systems.
Serve as the primary point of contact for key accounts.
Conduct regular account reviews, audits, and customer satisfaction visits.
Resolve service issues quickly and effectively.
Identify upsell, cross‑sell, and expansion opportunities.
Build long‑term relationships based on trust, value, and consistent service.
Oversee daily service routes, schedules, and driver/technician performance.
Ensure accurate product pickup, delivery, inventory rotation, and order completion.
Monitor route metrics: on‑time delivery, product levels, quality standards, and safety compliance.
Train, coach, and support service personnel in customer service and operational best practices.
Coordinate with warehouse, inventory, and administrative teams to ensure smooth operations.
Support hiring, onboarding, training, and performance evaluations for service staff.
Lead by example in professionalism, communication, and work ethic.
Provide coaching and ride‑along with service reps when needed.
Qualifications
5+ years of experience in outside sales, route/service management, or a similar customer‑facing role.
Strong communication and presentation skills.
Ability to solve problems quickly and professionally.
Comfortable with physical work when needed (assisting with product handling, audits, etc.).
Valid driver’s license with a clean driving record.
CRM experience preferred.
Key Traits for Success
Competitive, self‑motivated, and goal‑driven.
Excellent relationship builder.
Highly organized with strong attention to detail.
Hands‑on leader who isn’t afraid to pitch in.
Positive attitude and team‑focused mindset.
Compensation & Benefits
Base salary + commission or performance bonus
Company vehicle or allowance
Health, dental, vision
Paid time off
Retirement plan options
Company phone/tablet, uniforms, etc.
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Facilities Services
Referrals increase your chances of interviewing at Porter's Industrial by 2x.
#J-18808-Ljbffr