HEICO
3 days ago Be among the first 25 applicants
For more than 60 years HEICO Corporation, a NYSE traded company, has thrived by serving key segments of the aviation, defense, space, and electronic industries by providing innovative and cost‑saving products and services. HEICO’s high‑energy culture focuses our Team Members on providing high quality products and services to our customer base, which consists of the world’s airlines and the defense industry. Our leadership approach creates a dynamic environment that continually challenges our Team Members to perform their best. For four consecutive years, Forbes Magazine ranked HEICO as one of the 200 “Best Small Companies.”
Mission As an Inside Sales Representative Level II, you will be responsible for the sales process from the commercial proposal through processing of orders to shipment (order follow up) for Tier 3 customers. Occasionally directed in several aspects of the work, gaining exposure to some of the complex tasks within the job function. Typically requires 2‑4 years of related experience.
Responsibilities
Understand all customer terms & requirements
Ensure that quotes meet the customer requirements
Enter customer PO's with high level of accuracy, ensuring conformity
Resolve issues on customer PO's with customers directly
Contribute to team goal of entering all customer orders in a timely manner
Send a complete or partial acknowledgement within 48 hours
Ensure the follow‑up of customer orders: status, tracking numbers, shipping documents, credit card receipts, etc.
Make sure that the orders are correctly reserved by the system, suggesting confirmation swaps to Sales Representatives
Be proactive in informing customers about delivery issues impacting their supply chain
Ensure the customer contacts database is up to date
Send “Open Order Reports” to customers with accurate information and comments as recommended by the Sales Representative
Update “Past Dues” on a daily basis, reschedule due dates accurately, informing customers of any delays by sending updated order acknowledgements (via customer portals where applicable)
Open and track CCRs
Have basic technical knowledge and understanding of the specificities of the products: packaging, shelf life, unit of measurement, alternatives, etc
Participate in sales meetings and share information about upcoming projects
Open new customer accounts
Regular contact with the Business Development Team when appropriate
Competencies
Customer Relationship skills
Strong Communication skills
Ability to anticipate and manage conflict situations
Ability to write reports
Ability to use computer tools
Good organizational skills
Ability to prioritize tasks
Be rigorous and methodical
Excellent sense of customer service
Excellent internal and external communication skills
Spirit of initiative
Team spirit
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at HEICO by 2x
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For more than 60 years HEICO Corporation, a NYSE traded company, has thrived by serving key segments of the aviation, defense, space, and electronic industries by providing innovative and cost‑saving products and services. HEICO’s high‑energy culture focuses our Team Members on providing high quality products and services to our customer base, which consists of the world’s airlines and the defense industry. Our leadership approach creates a dynamic environment that continually challenges our Team Members to perform their best. For four consecutive years, Forbes Magazine ranked HEICO as one of the 200 “Best Small Companies.”
Mission As an Inside Sales Representative Level II, you will be responsible for the sales process from the commercial proposal through processing of orders to shipment (order follow up) for Tier 3 customers. Occasionally directed in several aspects of the work, gaining exposure to some of the complex tasks within the job function. Typically requires 2‑4 years of related experience.
Responsibilities
Understand all customer terms & requirements
Ensure that quotes meet the customer requirements
Enter customer PO's with high level of accuracy, ensuring conformity
Resolve issues on customer PO's with customers directly
Contribute to team goal of entering all customer orders in a timely manner
Send a complete or partial acknowledgement within 48 hours
Ensure the follow‑up of customer orders: status, tracking numbers, shipping documents, credit card receipts, etc.
Make sure that the orders are correctly reserved by the system, suggesting confirmation swaps to Sales Representatives
Be proactive in informing customers about delivery issues impacting their supply chain
Ensure the customer contacts database is up to date
Send “Open Order Reports” to customers with accurate information and comments as recommended by the Sales Representative
Update “Past Dues” on a daily basis, reschedule due dates accurately, informing customers of any delays by sending updated order acknowledgements (via customer portals where applicable)
Open and track CCRs
Have basic technical knowledge and understanding of the specificities of the products: packaging, shelf life, unit of measurement, alternatives, etc
Participate in sales meetings and share information about upcoming projects
Open new customer accounts
Regular contact with the Business Development Team when appropriate
Competencies
Customer Relationship skills
Strong Communication skills
Ability to anticipate and manage conflict situations
Ability to write reports
Ability to use computer tools
Good organizational skills
Ability to prioritize tasks
Be rigorous and methodical
Excellent sense of customer service
Excellent internal and external communication skills
Spirit of initiative
Team spirit
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at HEICO by 2x
#J-18808-Ljbffr