Food Lion
PT Self Checkout Ambassador - 00232
Food Lion, Rock Hill, South Carolina, United States, 29732
Join to apply for the
PT Self Checkout Ambassador - 00232
role at
Food Lion 2 weeks ago Be among the first 25 applicants Join to apply for the
PT Self Checkout Ambassador - 00232
role at
Food Lion Category/Area of Expertise:
Retail Operations
Job Requisition:
453565
Address:
USA-SC-Rock Hill-1260 E Main Street
Store Code:
Store 00232 Front End (7207709)
null
Count on me - We know what to do, we make it easy, we do our part, and we care! Job Title: Self-Checkout Ambassador
Success Factors Job Code: 5002066
Department: Front End Reports
To: Customer Service Manager
Primary Purpose:
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practices, maximizing sales through excellent customer service.
Duties and Responsibilities:
Smile, greet each customer and provide prompt, accurate and friendly service while engaging with customers to create a personalized checkout experience Guide customers to an open SCO register, supporting the SCO experience from start to finish, moving throughout the SCO area being attentive and inviting Use Mobile Attendants, as needed, observing customers in service of Fast and Easy Navigate customer flow being aware of the customer's shopping trip Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience
Respond timely to customer inquiries and self-checkout system notifications, including Everseen if applicable, in support of a hassle-free shopping trip
Monitor multiple self-checkouts for proper customer usage including the accurate scanning of each item
Remind customers of items located on the bottom of the cart or items under baby seats prior to them completing the transaction When needed, assist in scanning the customer's order and provide instructions on payment ensuring payment has properly processed
Complete self-checkout voids, age restricted item verifications, Everseen support (as needed) and any other SCO assist function in accordance with Front End Standard Practice
Avoid personal conversations with other associates when customers are present Follow procedures in handling proper acceptance and payment processing at self-checkout for checks, coupons, etc. Maintain alertness and call for assistance when needed to service customers per service standards Engage and identify self-checkout customers needing assistance Is courteous and helpful to other associates and customers Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to Food Lion dress code Collect and return shopping carts from the self-checkout area Ensure the self-checkout area has a neat and clean presentation Report any self-checkout issues to the Customer Service Manager or MOD Adhere to all company guidelines, policies and standard practices Ability to perform troubleshooting steps on self-checkout as needed Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer-based training (CBT) and training aid courses Ensure self-checkouts are supplied with proper bags Perform all other duties as assigned
Qualifications:
High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations
null Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Referrals increase your chances of interviewing at Food Lion by 2x Sign in to set job alerts for “Cashier” roles.
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PT Self Checkout Ambassador - 00232
role at
Food Lion 2 weeks ago Be among the first 25 applicants Join to apply for the
PT Self Checkout Ambassador - 00232
role at
Food Lion Category/Area of Expertise:
Retail Operations
Job Requisition:
453565
Address:
USA-SC-Rock Hill-1260 E Main Street
Store Code:
Store 00232 Front End (7207709)
null
Count on me - We know what to do, we make it easy, we do our part, and we care! Job Title: Self-Checkout Ambassador
Success Factors Job Code: 5002066
Department: Front End Reports
To: Customer Service Manager
Primary Purpose:
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practices, maximizing sales through excellent customer service.
Duties and Responsibilities:
Smile, greet each customer and provide prompt, accurate and friendly service while engaging with customers to create a personalized checkout experience Guide customers to an open SCO register, supporting the SCO experience from start to finish, moving throughout the SCO area being attentive and inviting Use Mobile Attendants, as needed, observing customers in service of Fast and Easy Navigate customer flow being aware of the customer's shopping trip Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience
Respond timely to customer inquiries and self-checkout system notifications, including Everseen if applicable, in support of a hassle-free shopping trip
Monitor multiple self-checkouts for proper customer usage including the accurate scanning of each item
Remind customers of items located on the bottom of the cart or items under baby seats prior to them completing the transaction When needed, assist in scanning the customer's order and provide instructions on payment ensuring payment has properly processed
Complete self-checkout voids, age restricted item verifications, Everseen support (as needed) and any other SCO assist function in accordance with Front End Standard Practice
Avoid personal conversations with other associates when customers are present Follow procedures in handling proper acceptance and payment processing at self-checkout for checks, coupons, etc. Maintain alertness and call for assistance when needed to service customers per service standards Engage and identify self-checkout customers needing assistance Is courteous and helpful to other associates and customers Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to Food Lion dress code Collect and return shopping carts from the self-checkout area Ensure the self-checkout area has a neat and clean presentation Report any self-checkout issues to the Customer Service Manager or MOD Adhere to all company guidelines, policies and standard practices Ability to perform troubleshooting steps on self-checkout as needed Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer-based training (CBT) and training aid courses Ensure self-checkouts are supplied with proper bags Perform all other duties as assigned
Qualifications:
High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations
null Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Referrals increase your chances of interviewing at Food Lion by 2x Sign in to set job alerts for “Cashier” roles.
PT Floor Staff - $15.00 per Hour, Free Movies & MORE! Must Be Able to Work Late Nights, Weekends & Holidays! PM Shift
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1371)
* Temp/Seasonal Stock Team Member - Kirkland's Home
Cashier-Second Editions: Outlet Store - Rock Hill-Full Time
CASHIER (full-time & part-time opportunities)
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1371)
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1371)
Cashier/Sales Associate - Midday/2nd Shift
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr