Seneca Gaming Corporation
Executive Steward page is loaded## Executive Stewardlocations:
Niagara Falls, NYtime type:
Full timeposted on:
Posted Todayjob requisition id:
JR100006The Executive Steward is responsible for the Stewarding Department, sanitation, ordering inventory, purchasing, department policies and procedures, banquets, work scheduling, payroll, labor reports, office administrative duties and hiring (human resources). All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**
1.
Train all associates in the restaurants to perform their job duties to the best of their ability.
2.
Evaluate and direct Shift Managers and all associates.
3.
Provide disciplinary action when needed.
4.
Participate in weekly management meeting.
5.
Maintain constant control of situations in the department, including handling employee complaints and other problems that are encountered.
6.
Assure prompt, professional service to all guests.
7.
Complete daily reports including Daily Manager Report and any Incident Reports.
8.
Prepare necessary paperwork, ordering or supplies and equipment needed for an efficient customer oriented operation.
9.
Communicate regularly with associates and keep them informed of all Casino activities and events.
10.
Ensure that staff behavior and appearance are in compliance with established standards.
11.
Share accountability for achieving cost goals, labor and expenses.
12.
Evaluate staff performance on a ninety (90) day and annual basis.
13.
Administrative duties:
Forecasting knowledge and budget awareness.
Scheduling; providing adequate labor coverage in all outlets working within established labor payrolls guidelines.
Correct handling of all employee paperwork (hire, payroll, files).
Knowledgeable on computer facets.
14.
Maintain sanitation of all food prep and food storage areas to meet or exceed health department requirements.
Also general organization of kitchen and storage areas.
15.
Purchasing:
Timely purchasing of items not stored in the warehouse.
Also research and selection of new items required for operations (china, glassware, flatware and all miscellaneous operating supplies).
16.
Communication:
Verbal and written, throughout facility, front to back.
17.
Facilitate Food & Beverage capital expense requests.
18.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
Understand and comply with all information security policies and procedures at all times.
19.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
Maintain a professional work environment with supervisors, managers and staff.
20.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
21.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
22.
Attend all necessary meetings.
23.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Hours are determined by a 24-hour schedule.**QUALIFICATIONS/REQUIREMENTS:****Education/Experience:**
1.
Must be 18 years of age or older upon employment.
2.
High school Diploma or its equivalent required.
3.
Two-year Associate’s degree or Bachelor’s degree from a four-year college desired.
4.
Previous customer service experience preferred.
5.
Minimum six (6) years in the field of food and beverage; four (4) years food and beverage supervisory experience.
6.
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
7.
Must possess general knowledge of all phases of full service dining and food and beverage service procedures.
8.
Must be able to evaluate statistical reports and other business reports.
9.
Must be computer literate, including broad knowledge of all Microsoft office applications.**Language Skills and Reasoning Ability:**
1.
Must possess excellent communication skills.
2.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3.
Must have the ability to deal effectively and interact well with the customers and employees.
4.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.**Physical Requirements and Work Environment:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately loud.
When on the casino floor, the noise levels increase to loud.
Must be able to work in an environment where smoking is permitted.
1.
Must be able to stand, walk and move through all areas of the casino.
2.
Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3.
Work involves moderate exposure to unusual elements such as extreme temperatures dirt, dust, fumes, smoke and /or loud noises.
4.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
5.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.**Other:**
1.
Must be able to be approved for and maintain a valid Seneca Nation Key license.
2.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
3.
Work nights, weekends and holidays as required.
4.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.
5.
Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472).
The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin.# **Salary Starting Rate:**$55,612.00Compensation is negotiable based on experience and education.*Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.* #J-18808-Ljbffr
Niagara Falls, NYtime type:
Full timeposted on:
Posted Todayjob requisition id:
JR100006The Executive Steward is responsible for the Stewarding Department, sanitation, ordering inventory, purchasing, department policies and procedures, banquets, work scheduling, payroll, labor reports, office administrative duties and hiring (human resources). All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**
1.
Train all associates in the restaurants to perform their job duties to the best of their ability.
2.
Evaluate and direct Shift Managers and all associates.
3.
Provide disciplinary action when needed.
4.
Participate in weekly management meeting.
5.
Maintain constant control of situations in the department, including handling employee complaints and other problems that are encountered.
6.
Assure prompt, professional service to all guests.
7.
Complete daily reports including Daily Manager Report and any Incident Reports.
8.
Prepare necessary paperwork, ordering or supplies and equipment needed for an efficient customer oriented operation.
9.
Communicate regularly with associates and keep them informed of all Casino activities and events.
10.
Ensure that staff behavior and appearance are in compliance with established standards.
11.
Share accountability for achieving cost goals, labor and expenses.
12.
Evaluate staff performance on a ninety (90) day and annual basis.
13.
Administrative duties:
Forecasting knowledge and budget awareness.
Scheduling; providing adequate labor coverage in all outlets working within established labor payrolls guidelines.
Correct handling of all employee paperwork (hire, payroll, files).
Knowledgeable on computer facets.
14.
Maintain sanitation of all food prep and food storage areas to meet or exceed health department requirements.
Also general organization of kitchen and storage areas.
15.
Purchasing:
Timely purchasing of items not stored in the warehouse.
Also research and selection of new items required for operations (china, glassware, flatware and all miscellaneous operating supplies).
16.
Communication:
Verbal and written, throughout facility, front to back.
17.
Facilitate Food & Beverage capital expense requests.
18.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
Understand and comply with all information security policies and procedures at all times.
19.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
Maintain a professional work environment with supervisors, managers and staff.
20.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
21.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
22.
Attend all necessary meetings.
23.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Hours are determined by a 24-hour schedule.**QUALIFICATIONS/REQUIREMENTS:****Education/Experience:**
1.
Must be 18 years of age or older upon employment.
2.
High school Diploma or its equivalent required.
3.
Two-year Associate’s degree or Bachelor’s degree from a four-year college desired.
4.
Previous customer service experience preferred.
5.
Minimum six (6) years in the field of food and beverage; four (4) years food and beverage supervisory experience.
6.
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
7.
Must possess general knowledge of all phases of full service dining and food and beverage service procedures.
8.
Must be able to evaluate statistical reports and other business reports.
9.
Must be computer literate, including broad knowledge of all Microsoft office applications.**Language Skills and Reasoning Ability:**
1.
Must possess excellent communication skills.
2.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3.
Must have the ability to deal effectively and interact well with the customers and employees.
4.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.**Physical Requirements and Work Environment:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately loud.
When on the casino floor, the noise levels increase to loud.
Must be able to work in an environment where smoking is permitted.
1.
Must be able to stand, walk and move through all areas of the casino.
2.
Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3.
Work involves moderate exposure to unusual elements such as extreme temperatures dirt, dust, fumes, smoke and /or loud noises.
4.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
5.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.**Other:**
1.
Must be able to be approved for and maintain a valid Seneca Nation Key license.
2.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
3.
Work nights, weekends and holidays as required.
4.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.
5.
Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472).
The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin.# **Salary Starting Rate:**$55,612.00Compensation is negotiable based on experience and education.*Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.* #J-18808-Ljbffr