Genus PLC
Role Overview
The primary responsibility of this position is to support ABS Global entities, distributors and customers. This role manages and coordinates the export of goods to international markets, ensures compliance with international trade laws and regulations, facilitates logistics, and maintains documentation accuracy. This is a hybrid role with expectations to be in office 2-3 days a week. The majority of the team enjoys working on-site and are typically there 4 days a week. The hourly pay range for this position is $25.00 -$33.00 USD. The pay range provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to the role, function, associated responsibilities, a candidate’s work experience, location, education/training, and key skills. You Will
Order Fulfillment
Receive order requests from customers or sales managers and provide initial feedback within the given timeline Provide product availability timelines Ensure product availability meets product allocations for the given region Prepare proforma invoices as required for international distributors Ensure shipping tanks are available to meet shipment timeline Execute shipment booking with freight forwarder and timely order processing Monitor status of orders with distribution center to ensure accuracy of documents Inventory Eligibility
Verify product meets health eligibility and country health certificate requirements Arrange for product testing as needed with veterinary department Manage inventory for given countries, moving based on given guidelines Export Compliance
Prepare and review export documentation in accordance with country and contract requirements Coordinate with freight forwarder to arrange delivery, meeting country shipping protocol Ensure transit lanes meet country regulations Track shipments for delivery to destination Coordinate export compliance checks with Genus legal for appropriate countries as needed Prepare additional documentation requests (legalization, breed registry documents, etc.) from the appropriate party Ensure health protocol and import documentations are in place, approved and complied with Execute shipment based on Incoterms Resolve order or shipping related issues promptly, and implement corrective actions Communication
Effectively communicate in a professional manner, proactively for quick resolutions Address customer questions and/or concerns timely, with awareness of time zones Liaison for customers and ABS Global Update customers on status of make to order shipments Resolve issues related to delays or damaged shipments Requirements
High School Diploma or GED equivalent Associate’s degree in business, Animal Science or related field preferred 2+ years of Customer Service experience Excellent computer skills with specific knowledge of Microsoft office programs Knowledge of customs procedures and international trade regulations Hazmat certified preferred Capabilities and Behaviors
Lives and displays the Genus ABS Values and behaviors at all times in their day-to-day ways of working Professional attitude and work ethic Exceptional multi-tasking ability, problem solving and strong organizational skills Strong attention to detail Excellent communication skills Team-oriented attitude Ability to manage multiple priorities and meet deadlines Business Overview
ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world. Benefits Overview
At Genus, benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and earned time off. This position will have opportunity for growth. Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.
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The primary responsibility of this position is to support ABS Global entities, distributors and customers. This role manages and coordinates the export of goods to international markets, ensures compliance with international trade laws and regulations, facilitates logistics, and maintains documentation accuracy. This is a hybrid role with expectations to be in office 2-3 days a week. The majority of the team enjoys working on-site and are typically there 4 days a week. The hourly pay range for this position is $25.00 -$33.00 USD. The pay range provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to the role, function, associated responsibilities, a candidate’s work experience, location, education/training, and key skills. You Will
Order Fulfillment
Receive order requests from customers or sales managers and provide initial feedback within the given timeline Provide product availability timelines Ensure product availability meets product allocations for the given region Prepare proforma invoices as required for international distributors Ensure shipping tanks are available to meet shipment timeline Execute shipment booking with freight forwarder and timely order processing Monitor status of orders with distribution center to ensure accuracy of documents Inventory Eligibility
Verify product meets health eligibility and country health certificate requirements Arrange for product testing as needed with veterinary department Manage inventory for given countries, moving based on given guidelines Export Compliance
Prepare and review export documentation in accordance with country and contract requirements Coordinate with freight forwarder to arrange delivery, meeting country shipping protocol Ensure transit lanes meet country regulations Track shipments for delivery to destination Coordinate export compliance checks with Genus legal for appropriate countries as needed Prepare additional documentation requests (legalization, breed registry documents, etc.) from the appropriate party Ensure health protocol and import documentations are in place, approved and complied with Execute shipment based on Incoterms Resolve order or shipping related issues promptly, and implement corrective actions Communication
Effectively communicate in a professional manner, proactively for quick resolutions Address customer questions and/or concerns timely, with awareness of time zones Liaison for customers and ABS Global Update customers on status of make to order shipments Resolve issues related to delays or damaged shipments Requirements
High School Diploma or GED equivalent Associate’s degree in business, Animal Science or related field preferred 2+ years of Customer Service experience Excellent computer skills with specific knowledge of Microsoft office programs Knowledge of customs procedures and international trade regulations Hazmat certified preferred Capabilities and Behaviors
Lives and displays the Genus ABS Values and behaviors at all times in their day-to-day ways of working Professional attitude and work ethic Exceptional multi-tasking ability, problem solving and strong organizational skills Strong attention to detail Excellent communication skills Team-oriented attitude Ability to manage multiple priorities and meet deadlines Business Overview
ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world. Benefits Overview
At Genus, benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and earned time off. This position will have opportunity for growth. Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.
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