Corpay
Corpay is currently looking to hire a Client Service Account Manager within our Corpay Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium customer care, and building long‑term, trusting business relationships.
How We Work
Assigned workspace in Wichita, KS
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Primary point of contact for all matters specific to assigned customers
Overseeing all daily activities for assigned customers
Expanding and building strong, long‑term relationships with primary contacts, key stakeholders, and Senior Managers within each assigned customer
Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager
Identifying the customer’s objectives and challenges concerning savings, average rate, business rules and controls, hotel coverage, process efficiency, and convenience, and visibility to data (reporting)
Anticipating, developing, and proposing creative solutions to satisfy the objectives and challenges of assigned customers
Identifying and resolving situations within assigned customers that could lead to attrition or inhibit growth
Assisting with and participating in customer account reviews
Conducting detailed customer surveys to uncover needs or issues
Identifying and securing tax exemptions where applicable
Providing constructive feedback to Corpay Lodging Management about customer issues and concerns
Completing assigned monthly goals
Performing other duties as assigned
Qualifications & Skills
Preference will be given to candidates with experience with office experience or hotel front desk role
2-4 years customer service and/or account management experience
Excellent verbal and written communication skills are required and presentation skills are preferred
Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels
Proactive mindset, ability to think strategically, identify and capitalize on opportunities
Must possess strong organizational and analytical skills
Proven experience with MS Office including strong Excel is required
Strong ability to multi‑task and be focused, detail‑oriented, self‑motivated
Ability to work well in a team environment
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
Seniority level Entry level
Employment type Full‑time
Job function Other
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How We Work
Assigned workspace in Wichita, KS
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Primary point of contact for all matters specific to assigned customers
Overseeing all daily activities for assigned customers
Expanding and building strong, long‑term relationships with primary contacts, key stakeholders, and Senior Managers within each assigned customer
Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager
Identifying the customer’s objectives and challenges concerning savings, average rate, business rules and controls, hotel coverage, process efficiency, and convenience, and visibility to data (reporting)
Anticipating, developing, and proposing creative solutions to satisfy the objectives and challenges of assigned customers
Identifying and resolving situations within assigned customers that could lead to attrition or inhibit growth
Assisting with and participating in customer account reviews
Conducting detailed customer surveys to uncover needs or issues
Identifying and securing tax exemptions where applicable
Providing constructive feedback to Corpay Lodging Management about customer issues and concerns
Completing assigned monthly goals
Performing other duties as assigned
Qualifications & Skills
Preference will be given to candidates with experience with office experience or hotel front desk role
2-4 years customer service and/or account management experience
Excellent verbal and written communication skills are required and presentation skills are preferred
Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels
Proactive mindset, ability to think strategically, identify and capitalize on opportunities
Must possess strong organizational and analytical skills
Proven experience with MS Office including strong Excel is required
Strong ability to multi‑task and be focused, detail‑oriented, self‑motivated
Ability to work well in a team environment
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
Seniority level Entry level
Employment type Full‑time
Job function Other
#J-18808-Ljbffr