UAB Medicine
Template Analyst I - Capacity Management
UAB Medicine, Birmingham, Alabama, United States, 35275
Template Analyst I - Capacity Management
Template Analyst I - Capacity Management at UAB Medicine.
Schedule:
Monday-Friday 8a-5p
Location:
Remote
Benefits include:
100% tuition assistance
wellness initiatives
generous paid time off
paid parental leave
Public Service Loan Forgiveness Program eligible employer
and more
additional resources to support employees personally and professionally
Position Description The Template Analyst I is responsible for maintaining provider template design through daily edits by closing, opening, and modifying provider schedules and configuration of switches and freezing/thawing rules in the GE Centricity (IDX) scheduling system. A fully trained staff member in this role will also handle new provider and simple master requests. The individual must identify best practices for daily template changes and proactively recommend efficient template design strategies to facilitate functional and effective patient flow through the medical practices. This entry‑level position includes working daily edit requests from the Capacity Management Tool (CMT) and answering phone calls and emails from other members of the Health System. Tasks must be completed on time, with accuracy and a professional level of customer service. The role requires analytical skills, including problem solving, strategic thinking, organizational planning, and the ability to use logic and deduction to identify and communicate template and schedule trends.
Position Requirements Education and Experience:
High School diploma or equivalent with a minimum 2‑3 years of appointment scheduling experience and/or provider daily template build experience.
Employee Must Provide
High speed internet access
Dedicated, secure and safe workspace
Noise‑free environment to take patient calls
Traits & Skills
Self‑directed / self‑motivated
Excellent communication and customer service
Ability to perform a variety of duties while changing task types without loss of efficiency
Accept responsibility for own work
Work independently
Recognize patient confidentiality responsibilities
Display empathy and compassion
Teamwork and cooperation
Effective communication with diverse backgrounds
Flexibility and coping in fast‑paced healthcare environment
Perform effectively in emergency or critical situations
Demonstrate right‑doing work ethic
Customer focus and satisfaction of perceived needs
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Seniority Level:
Entry level
Employment Type:
Full‑time
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Schedule:
Monday-Friday 8a-5p
Location:
Remote
Benefits include:
100% tuition assistance
wellness initiatives
generous paid time off
paid parental leave
Public Service Loan Forgiveness Program eligible employer
and more
additional resources to support employees personally and professionally
Position Description The Template Analyst I is responsible for maintaining provider template design through daily edits by closing, opening, and modifying provider schedules and configuration of switches and freezing/thawing rules in the GE Centricity (IDX) scheduling system. A fully trained staff member in this role will also handle new provider and simple master requests. The individual must identify best practices for daily template changes and proactively recommend efficient template design strategies to facilitate functional and effective patient flow through the medical practices. This entry‑level position includes working daily edit requests from the Capacity Management Tool (CMT) and answering phone calls and emails from other members of the Health System. Tasks must be completed on time, with accuracy and a professional level of customer service. The role requires analytical skills, including problem solving, strategic thinking, organizational planning, and the ability to use logic and deduction to identify and communicate template and schedule trends.
Position Requirements Education and Experience:
High School diploma or equivalent with a minimum 2‑3 years of appointment scheduling experience and/or provider daily template build experience.
Employee Must Provide
High speed internet access
Dedicated, secure and safe workspace
Noise‑free environment to take patient calls
Traits & Skills
Self‑directed / self‑motivated
Excellent communication and customer service
Ability to perform a variety of duties while changing task types without loss of efficiency
Accept responsibility for own work
Work independently
Recognize patient confidentiality responsibilities
Display empathy and compassion
Teamwork and cooperation
Effective communication with diverse backgrounds
Flexibility and coping in fast‑paced healthcare environment
Perform effectively in emergency or critical situations
Demonstrate right‑doing work ethic
Customer focus and satisfaction of perceived needs
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Seniority Level:
Entry level
Employment Type:
Full‑time
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