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Bank of America

CVL Dealer Sales - Retail Client Manager

Bank of America, Grand Rapids, Michigan, us, 49528

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Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Overview The Retail Client Manager’s primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer’s portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross‑selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position requires a self‑motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development.

Responsibilities

Develop and manage dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales.

Prospect new clients, articulate the program benefits, and upon signing, manage all aspects of the dealer’s portfolio to ensure a mutually beneficial partnership is maintained.

Work with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed.

Execute all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank.

Capture market intelligence and deliver feedback to leadership team.

Represent Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences.

Skills

Business Development

Client Management

Customer and Client Focus

Influence

Prospecting

Active Listening

Adaptability

Negotiation

Networking

Relationship Building

Client Solutions Advisory

Emotional Intelligence

Referral Identification

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.

Required Qualifications

5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience.

Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships.

The ability to be a strong individual contributor with a team player attitude.

Ability to drive long distances with possible overnight stays.

Desired Qualifications

The ability to work independently or in a team environment.

Established dealer relationships within the market.

Undergraduate degree.

Shift 1st shift (United States of America)

Hours Per Week 40

Pay Transparency Details US - OH - Cleveland - 1375 E 9TH ST - 1 CLEVELAND CENTER (OH 4375)

Pay range $88,900.00 - $117,600.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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