Sales Account Representative

Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities. Job Responsibilities Contacts customers before and after service to ensure satisfaction and develop additional prospects. Prospects and develops new sales leads in assigned verticals. Creates, manages, and maintains key relationships with insurance agents, adjusters, and other key contacts. Builds product knowledge and refines sales techniques tailored to specific relationship types and verticals. Prepares documents for job file reviews with current and prospective clients. Documents and reports on key referral-source relationships weekly and monthly. Participates in collections efforts with non-residential customers when necessary. Resolves customer issues promptly and effectively. Job Requirements High school diploma or equivalent; college degree preferred. 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred. 6-12 months of sales experience or prior sales training is highly desired but not mandatory. Valid Driver's License with a satisfactory driving record. Excellent verbal and written communication skills. Highly motivated with a strong work ethic and enjoyment of the selling process. Ability to build rapport and establish trust, leading to lasting customer relationships. Effective presentation skills for one-on-one and small group settings. Good aptitude for basic math related to sales calculations. Willingness to travel locally and regionally for trade shows, training, networking, and post-catastrophe sales. Availability to work outside of traditional hours for networking and representing the company at social events. Skilled in using social media and web-based sales tools. Physical Demands and Working Conditions The physical demands are representative of those required to perform essential functions. Reasonable accommodations may be provided for individuals with disabilities. Occasional lifting of up to 20 pounds. Sitting for extended periods while using office equipment. Repetitive motions involving wrists, hands, and fingers. Effective communication and quick exchange of ideas. Close visual acuity for detailed tasks. Exposure to varied indoor environments. Disclaimer: The above describes typical responsibilities and conditions but is not exhaustive. Duties may vary, and the company reserves the right to modify this description. Employment is at-will and subject to reasonable accommodations.

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