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BIG O TIRES

Automotive Service Advisor

BIG O TIRES, Highlands Ranch, Colorado, United States

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401(k) matching Health insurance Vision insurance

Who’s right for this position? Are you a self‑motivated, reliable, driven individual who strives to provide outstanding customer service experiences? Do you utilize effective communication skills and active listening while delivering valuable service and sales? Are you someone who helps build a culture of empowered employees by coaching technicians? Are you open to being coached?

Are you motivated to put in the work, knowing that you will get out of it what you put into it? Do you have a personable demeanor towards others? Finally, are you willing to be a team player by providing support and assisting for the good of the team?

If you can agree with all this then continue on for more.

Responsibilities

Deliver energetic exceptional customer service while listening and consulting customers.

Communicating and connecting with Technicians to complete vehicle needs.

Supervising bays and building computerized repair orders and sourcing parts.

Deliver and discuss pricing estimates with customers as well as promoting shop service specials.

Customer consulting/sales for vehicle needs.

Lead, assist, and empower a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture.

Meeting weekly and monthly matrix goals.

Vendor communication and continuing strong relationship connections.

Overall cleanliness and organization of the facility grounds.

Other duties as assigned.

What is offered to you

Comprehensive benefits package with Medical/ Dental/ Vision

Retirement Plan 401K with Match

Who is Wenco Industries Wenco Industries Inc. is a family‑owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry – Midas Auto Service and Big O Tires. We are the premier multi‑shop franchisee in the Rocky Mountain Region.

Wenco’s Core Values

INTEGRITY: Do the right thing even when no one is watching.

OWNERSHIP: Even if it’s not my fault, I am going to fix it.

HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses.

EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges.

GROWTH: Thirst for personal growth and the growth of others.

Must have valid Driver’s License.

We are an equal opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation: $19.00 - $22.00 per hour

Franchise Information This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

Equal Employment Opportunity/Affirmative Action Information U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Questions How many years of sales experience do you have? *

How many years of customer service experience do you have? *

How many years of experience do you have in the tires and auto service industry? *

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