Swami International
Onsite Property Manager - Garden Grove
Swami International, Garden Grove, California, United States, 92641
Resident Manager Job Description
Reports to
Portfolio Supervisor
Department Operations
Employment Status Part Time / Full Time Non Exempt
Company Overview Swami International was established in 1978. The founder envisioned a company with a hands‑on management style, a property management company that would be directly involved with all aspects of providing a comfortable, affordable living environment for our residents.
Position Overview The ONSITEResident Manager is responsible for the day‑to‑day operations of the assigned residential facility(ties) including but not limited to; maintaining the cleanliness of the property, collecting rents, providing high levels of customer service and resident satisfaction, leasing units quickly, posting notices, responding to resident concerns promptly, developing & maintaining excellent rapport with local government agencies, co‑workers, vendors and residents, reporting safety and maintenance concerns promptly, and abiding by all California fair housing laws and any other state and/or federal mandated regulatory agencies.
Core Responsabilities
Serving Legal Notices
Monitoring and Scheduling Outside Vendors
Regularly Interacting with residents
Recording and tracking completion of work orders
Enforcing Rules and Regulations
Must be able to climb stairs if necessary
Maintain the property’s clean condition (Upkeep curb appeal)
Facilitate communication between tenants, staff, and management
Computer proficient: Excel, Microsoft, outlook, Gmail, Craigslist (daily data entry of above-listed duties)
Marketing upcoming and current vacancies
Oversee the quality and completion of unit turns with vendors and in‑house maintenance
Conduct unit/ property tours for leasing
Collect documentation from residents as needed
Complete other tasks and projects as assigned
Minimum Requirements
5+ years of proven success in property management
5+ years in a management or leadership role
Knowledge of industry legal rules and regulations
Demonstrated leadership skills using performance metrics and team‑building strategies
This position requires strong written, oral and reading communication skills to accurately obtain, interpret and transcribe complex programs at all levels of the organization
Strong computer skills and experience with Appfolio or other industry software applications
Ability to effectively strategize with the overall vision of the organization in mind
Ability to work under tight deadlines and consistently meet deadlines
Understand how to influence and lead when there is no direct supervisory relationship
Other Responsibilities
This position will be split between field and in‑office requirements
The employee will be expected to be present at Swami Headquarters a minimum of two days a week to receive and provide professional development, collaborate with other team members, and complete administrative duties
The employee will be expected to conduct physical inspections at each of their designated properties at least once per week, providing a report on the properties performance for each inspection
The employee is expected to stay up to date on technology required for the position as well as local, regional, and state requirements
The employee will be expected to complete other relevant tasks and duties as assigned
Compensation
Benefits as described in the Swami Employee Handbook
Ranging $18-$22/hour paid semi‑monthly
No less than ⅓ discounted Fair market value
Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Department Operations
Employment Status Part Time / Full Time Non Exempt
Company Overview Swami International was established in 1978. The founder envisioned a company with a hands‑on management style, a property management company that would be directly involved with all aspects of providing a comfortable, affordable living environment for our residents.
Position Overview The ONSITEResident Manager is responsible for the day‑to‑day operations of the assigned residential facility(ties) including but not limited to; maintaining the cleanliness of the property, collecting rents, providing high levels of customer service and resident satisfaction, leasing units quickly, posting notices, responding to resident concerns promptly, developing & maintaining excellent rapport with local government agencies, co‑workers, vendors and residents, reporting safety and maintenance concerns promptly, and abiding by all California fair housing laws and any other state and/or federal mandated regulatory agencies.
Core Responsabilities
Serving Legal Notices
Monitoring and Scheduling Outside Vendors
Regularly Interacting with residents
Recording and tracking completion of work orders
Enforcing Rules and Regulations
Must be able to climb stairs if necessary
Maintain the property’s clean condition (Upkeep curb appeal)
Facilitate communication between tenants, staff, and management
Computer proficient: Excel, Microsoft, outlook, Gmail, Craigslist (daily data entry of above-listed duties)
Marketing upcoming and current vacancies
Oversee the quality and completion of unit turns with vendors and in‑house maintenance
Conduct unit/ property tours for leasing
Collect documentation from residents as needed
Complete other tasks and projects as assigned
Minimum Requirements
5+ years of proven success in property management
5+ years in a management or leadership role
Knowledge of industry legal rules and regulations
Demonstrated leadership skills using performance metrics and team‑building strategies
This position requires strong written, oral and reading communication skills to accurately obtain, interpret and transcribe complex programs at all levels of the organization
Strong computer skills and experience with Appfolio or other industry software applications
Ability to effectively strategize with the overall vision of the organization in mind
Ability to work under tight deadlines and consistently meet deadlines
Understand how to influence and lead when there is no direct supervisory relationship
Other Responsibilities
This position will be split between field and in‑office requirements
The employee will be expected to be present at Swami Headquarters a minimum of two days a week to receive and provide professional development, collaborate with other team members, and complete administrative duties
The employee will be expected to conduct physical inspections at each of their designated properties at least once per week, providing a report on the properties performance for each inspection
The employee is expected to stay up to date on technology required for the position as well as local, regional, and state requirements
The employee will be expected to complete other relevant tasks and duties as assigned
Compensation
Benefits as described in the Swami Employee Handbook
Ranging $18-$22/hour paid semi‑monthly
No less than ⅓ discounted Fair market value
Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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